remove_freshdesk_account

THE RISK

Critical Risk

Why remove_freshdesk_account needs a policy

This tool irreversibly deletes stored credentials, which constitutes a destructive action. Once credentials are removed, access to the Freshdesk integration is lost and restoration requires re-authentication. This is more severe than a Write operation because it cannot be undone without manual re-entry of sensitive credentials.

From the tool's definition Tool name 'remove_freshdesk_account' and description 'Removes stored credentials for the specified domain' indicate deletion of authentication data that cannot be easily restored.

Documented attack patterns abuse exactly the kind of access remove_freshdesk_account gives an agent:

POLICY

How to control remove_freshdesk_account

PolicyLayer is an MCP gateway — it sits between your AI agents and Apple Shortcuts, and nothing reaches the server without passing your rules. This is the rule we recommend for remove_freshdesk_account:

policy.json

{
  "version": "1",
  "default": "deny",
  "hide": [
    "remove_freshdesk_account"
  ]
}

remove_freshdesk_account disappears from the agent's tool list entirely, and any attempt to call it is denied. The rest of the server keeps working.

Create a free account and register Apple Shortcuts — nothing to install.
Add this policy — paste it, or build it visually.
Point your MCP client (Claude, Cursor, anything) at your gateway URL.

RESTRICT THIS TOOL →

Free to start. No card required.

EXPLORE

Related tools and policies

More Apple Shortcuts tools

Destructive cancel_runway_task Cancel a pending/running task or delete a completed task. Saves credits if cancelled befor Destructive delete_custom_voice Delete a custom voice by ID. This is permanent and cannot be undone. Destructive delete_email Delete or move an email to trash. Destructive delete_event Delete a calendar event. Destructive delete_file Delete a file or folder from OneDrive. Destructive delete_library_item Delete a file or folder from a SharePoint document library. Destructive delete_list_item Delete an item from a SharePoint list. Destructive opus_cancel_scheduled_post Cancel a scheduled social post BEFORE its publishAt time.

All 423 Apple Shortcuts tools →

Destructive tools on other servers

Android Forensics ADB MCP Server create_full_backup 0xarchive web3_revoke_key Frida Game Hacking MCP clear_scan cPanel MCP Server clear_spam_box

Go deeper

Critical-risk tools in Apple Shortcuts → Every critical-risk tool this server exposes, in one view.
All critical-risk MCP tools → Every critical-risk tool across the catalogue, and the policy pattern that contains them.
The MCP Attack Database → Documented attack patterns against MCP deployments — and the policies that stop them.
Blast radius → How much damage one compromised or confused agent can do — and how to bound it.
Tool call approval → Approval gates on individual tool calls: auto-allow, prompt, or deny.
Rate Limiting MCP Tool Calls: A Practical Guide →
MCP Security: Why Prompt Guardrails Aren't Enough →

FAQ

Questions about remove_freshdesk_account

What does the remove_freshdesk_account tool do? +

Disconnect a Freshdesk account. Removes stored credentials for the specified domain. It is categorised as a Destructive tool in the Apple Shortcuts MCP Server, which means it can permanently delete or destroy data. Block by default and require explicit approval.

How do I enforce a policy on remove_freshdesk_account? +

Register the Apple Shortcuts MCP server in PolicyLayer and add a rule for remove_freshdesk_account: allow, deny, rate-limit, or require approval. Point your MCP client at the PolicyLayer proxy URL and the rule is enforced on every call, before it reaches Apple Shortcuts. Nothing to install.

What risk level is remove_freshdesk_account? +

remove_freshdesk_account is a Destructive tool with critical risk. Critical-risk tools should be blocked by default and only enabled with explicit human approval.

Can I rate-limit remove_freshdesk_account? +

Yes. Add a rate_limit block to the remove_freshdesk_account rule in your PolicyLayer policy. For example, setting max: 10 and window: 60 limits the tool to 10 calls per minute. Rate limits are tracked per agent session and reset automatically.

How do I block remove_freshdesk_account completely? +

Set action: deny in the PolicyLayer policy for remove_freshdesk_account. The AI agent will receive a policy violation error and cannot call the tool. You can also include a reason field to explain why the tool is blocked.

What MCP server provides remove_freshdesk_account? +

remove_freshdesk_account is provided by the Apple Shortcuts MCP server (@mindstone/mcp-server-apple-shortcuts). PolicyLayer sits as a proxy in front of this server to enforce policies before tool calls reach the server.

Enforce policy on every Apple Shortcuts tool call.

Start from Apple Shortcuts, add the rest of your stack, and see everything your agents can call. Then put policy on all of it.

CHECK YOUR STACK →