Medium Risk

salesforce_create_record

Generic record creation for any Salesforce object. For standard objects, prefer dedicated tools.

How to control salesforce_create_record ↓

What salesforce_create_record does on Apple Shortcuts

AI agents use salesforce_create_record to create or update resources in Apple Shortcuts — usually the action step of a workflow, after the agent has gathered context. Every call changes real data in your Apple Shortcuts environment.

Medium Risk

Why salesforce_create_record needs a policy

This tool creates new records in Salesforce, a business-critical CRM system. Creation is reversible (records can be deleted), so it falls under Write rather than Destructive. The severity is medium because misuse could create unauthorized customer records, opportunities, or accounts, but the impact is limited to data creation without financial transactions or permanent destruction.

From the tool's definition Tool name contains 'create_record' and description states 'Generic record creation for any Salesforce object', explicitly indicating data creation capability.

Documented attack patterns abuse exactly the kind of access salesforce_create_record gives an agent:

How to control salesforce_create_record

PolicyLayer is an MCP gateway — it sits between your AI agents and Apple Shortcuts, and nothing reaches the server without passing your rules. This is the rule we recommend for salesforce_create_record:

policy.json
{
  "version": "1",
  "default": "deny",
  "tools": {
    "salesforce_create_record": {
      "limits": [
        {
          "counter": "salesforce_create_record_rate",
          "window": "minute",
          "max": 30,
          "scope": "grant"
        }
      ]
    }
  }
}

salesforce_create_record stays usable, but capped — an agent stuck in a loop can't make hundreds of changes a minute. Everything else on the server is denied unless you say otherwise.

  1. Create a free account and register Apple Shortcuts — nothing to install.
  2. Add this policy — paste it, or build it visually.
  3. Point your MCP client (Claude, Cursor, anything) at your gateway URL.
LIMIT THIS TOOL →

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Related tools and policies

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Questions about salesforce_create_record

What does the salesforce_create_record tool do? +

Generic record creation for any Salesforce object. For standard objects, prefer dedicated tools. It is categorised as a Write tool in the Apple Shortcuts MCP Server, which means it can create or modify data. Consider rate limits to prevent runaway writes.

How do I enforce a policy on salesforce_create_record? +

Register the Apple Shortcuts MCP server in PolicyLayer and add a rule for salesforce_create_record: allow, deny, rate-limit, or require approval. Point your MCP client at the PolicyLayer proxy URL and the rule is enforced on every call, before it reaches Apple Shortcuts. Nothing to install.

What risk level is salesforce_create_record? +

salesforce_create_record is a Write tool with medium risk. Write tools should be rate-limited to prevent accidental bulk modifications.

Can I rate-limit salesforce_create_record? +

Yes. Add a rate_limit block to the salesforce_create_record rule in your PolicyLayer policy. For example, setting max: 10 and window: 60 limits the tool to 10 calls per minute. Rate limits are tracked per agent session and reset automatically.

How do I block salesforce_create_record completely? +

Set action: deny in the PolicyLayer policy for salesforce_create_record. The AI agent will receive a policy violation error and cannot call the tool. You can also include a reason field to explain why the tool is blocked.

What MCP server provides salesforce_create_record? +

salesforce_create_record is provided by the Apple Shortcuts MCP server (@mindstone/mcp-server-apple-shortcuts). PolicyLayer sits as a proxy in front of this server to enforce policies before tool calls reach the server.

Enforce policy on every Apple Shortcuts tool call.

Start from Apple Shortcuts, add the rest of your stack, and see everything your agents can call. Then put policy on all of it.

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