Medium Risk

salesforce_update_record

Generic record update for any Salesforce object. For standard objects, prefer dedicated tools.

How to control salesforce_update_record ↓

What salesforce_update_record does on Apple Shortcuts

AI agents use salesforce_update_record to create or update resources in Apple Shortcuts — usually the action step of a workflow, after the agent has gathered context. Every call changes real data in your Apple Shortcuts environment.

Medium Risk

Why salesforce_update_record needs a policy

This tool creates or modifies data reversibly within Salesforce. It updates existing records rather than reading, executing arbitrary operations, or destroying data. The 'high' severity reflects the broad scope (any Salesforce object) and potential business impact of unintended record modifications to critical systems like CRM data, accounts, or opportunities.

From the tool's definition Tool name 'salesforce_update_record' and description 'Generic record update for any Salesforce object' indicate modification of data in Salesforce without deletion.

Documented attack patterns abuse exactly the kind of access salesforce_update_record gives an agent:

How to control salesforce_update_record

PolicyLayer is an MCP gateway — it sits between your AI agents and Apple Shortcuts, and nothing reaches the server without passing your rules. This is the rule we recommend for salesforce_update_record:

policy.json
{
  "version": "1",
  "default": "deny",
  "tools": {
    "salesforce_update_record": {
      "limits": [
        {
          "counter": "salesforce_update_record_rate",
          "window": "minute",
          "max": 30,
          "scope": "grant"
        }
      ]
    }
  }
}

salesforce_update_record stays usable, but capped — an agent stuck in a loop can't make hundreds of changes a minute. Everything else on the server is denied unless you say otherwise.

  1. Create a free account and register Apple Shortcuts — nothing to install.
  2. Add this policy — paste it, or build it visually.
  3. Point your MCP client (Claude, Cursor, anything) at your gateway URL.
LIMIT THIS TOOL →

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Related tools and policies

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Questions about salesforce_update_record

What does the salesforce_update_record tool do? +

Generic record update for any Salesforce object. For standard objects, prefer dedicated tools. It is categorised as a Write tool in the Apple Shortcuts MCP Server, which means it can create or modify data. Consider rate limits to prevent runaway writes.

How do I enforce a policy on salesforce_update_record? +

Register the Apple Shortcuts MCP server in PolicyLayer and add a rule for salesforce_update_record: allow, deny, rate-limit, or require approval. Point your MCP client at the PolicyLayer proxy URL and the rule is enforced on every call, before it reaches Apple Shortcuts. Nothing to install.

What risk level is salesforce_update_record? +

salesforce_update_record is a Write tool with medium risk. Write tools should be rate-limited to prevent accidental bulk modifications.

Can I rate-limit salesforce_update_record? +

Yes. Add a rate_limit block to the salesforce_update_record rule in your PolicyLayer policy. For example, setting max: 10 and window: 60 limits the tool to 10 calls per minute. Rate limits are tracked per agent session and reset automatically.

How do I block salesforce_update_record completely? +

Set action: deny in the PolicyLayer policy for salesforce_update_record. The AI agent will receive a policy violation error and cannot call the tool. You can also include a reason field to explain why the tool is blocked.

What MCP server provides salesforce_update_record? +

salesforce_update_record is provided by the Apple Shortcuts MCP server (@mindstone/mcp-server-apple-shortcuts). PolicyLayer sits as a proxy in front of this server to enforce policies before tool calls reach the server.

Enforce policy on every Apple Shortcuts tool call.

Start from Apple Shortcuts, add the rest of your stack, and see everything your agents can call. Then put policy on all of it.

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423 Apple Shortcuts tools catalogued and risk-classified — across an index of 43,000+ MCP servers.

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