sf_create_business_hours

Creates Business Hours in Salesforce via the Metadata API. Define working hours for each day of the week, specify the time zone, and mark days as active or inactive. Business Hours are used with Entitlement Processes, Escalation Rules, and Holidays to calculate SLA milestones.

SERVERSalesforce Metadata Mcp SOURCEsalesforce-metadata-mcp
Medium RISK CLASS
Category Write
Parameters 00 required
Recommended Rate-limitedsee the rule below
Registry record Grade F, identity unverified Pull the record →

This record as markdown: /tools/io-github-semwalajay83-sem-salesforce-metadata-mcp/sf-create-business-hours.md

What sf_create_business_hours does on Salesforce Metadata Mcp

AI agents use sf_create_business_hours to create or update resources in Salesforce Metadata Mcp, usually the action step of a workflow, after the agent has gathered context. Every call changes real data in your Salesforce Metadata Mcp environment.

Why sf_create_business_hours is rated Medium

This tool creates new metadata configuration objects (Business Hours) in Salesforce. It modifies the org's configuration state in a reversible manner—Business Hours can be edited or deleted afterwards. This is a Write operation rather than Destructive because the changes are not irreversible.

From the tool's definition Creates Business Hours in Salesforce via the Metadata API. Define working hours for each day of the week, specify the time zone, and mark days as active or inactive.

Questions about sf_create_business_hours

What does the sf_create_business_hours tool do? +

Creates Business Hours in Salesforce via the Metadata API. Define working hours for each day of the week, specify the time zone, and mark days as active or inactive. Business Hours are used with Entitlement Processes, Escalation Rules, and Holidays to calculate SLA milestones. It is categorised as a Write tool in the Salesforce Metadata Mcp MCP Server, which means it can create or modify data. Consider rate limits to prevent runaway writes.

How do I enforce a policy on sf_create_business_hours? +

Register the Salesforce Metadata MCP server in PolicyLayer and add a rule for sf_create_business_hours: allow, deny, rate-limit, or require approval. Point your MCP client at the PolicyLayer proxy URL and the rule is enforced on every call, before it reaches Salesforce Metadata Mcp. Nothing to install.

What risk level is sf_create_business_hours? +

sf_create_business_hours is a Write tool with medium risk. Write tools should be rate-limited to prevent accidental bulk modifications.

Can I rate-limit sf_create_business_hours? +

Yes. Add a rate_limit block to the sf_create_business_hours rule in your PolicyLayer policy. For example, setting max: 10 and window: 60 limits the tool to 10 calls per minute. Rate limits are tracked per agent session and reset automatically.

How do I block sf_create_business_hours completely? +

Set action: deny in the PolicyLayer policy for sf_create_business_hours. The AI agent will receive a policy violation error and cannot call the tool. You can also include a reason field to explain why the tool is blocked.

What MCP server provides sf_create_business_hours? +

sf_create_business_hours is provided by the Salesforce Metadata MCP server (salesforce-metadata-mcp). PolicyLayer sits as a proxy in front of this server to enforce policies before tool calls reach the server.

More on Salesforce Metadata, and thousands of servers like it.

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