sf_create_presence_status

SERVERSalesforce Metadata Mcp SOURCEsalesforce-metadata-mcp

Medium RISK CLASS

Category Write

Parameters 00 required

Recommended Rate-limitedsee the rule below

Registry record Grade F, identity unverified Pull the record →

This record as markdown: /tools/io-github-semwalajay83-sem-salesforce-metadata-mcp/sf-create-presence-status.md

WHAT IT DOES

What sf_create_presence_status does on Salesforce Metadata Mcp

AI agents use sf_create_presence_status to create or update resources in Salesforce Metadata Mcp, usually the action step of a workflow, after the agent has gathered context. Every call changes real data in your Salesforce Metadata Mcp environment.

RISK

Why sf_create_presence_status is rated Medium

This tool creates a new Presence Status record in Salesforce, which is a reversible write operation. It does not execute arbitrary code, delete data, or move money. The blast radius is medium because misuse could disrupt agent availability management and work distribution channels, affecting service operations, but the impact is reversible and scoped to presence status configuration.

From the tool's definition Tool name includes 'create' and description states 'Creates a Presence Status'. This is a data creation operation. The tool creates a new Salesforce configuration object (Presence Status) that persists in the system.

Attacks that exploit this kind of access

RECOMMENDED RULE

The rule that runs sf_create_presence_status safely

PolicyLayer is an MCP gateway: it sits between your AI agents and Salesforce Metadata Mcp, and checks every tool call against a rule you set before the call runs. Nothing changes on the server itself. For sf_create_presence_status, this is the rule to start with:

sf_create_presence_status Rate-limited

sf_create_presence_status stays usable, but capped: an agent stuck in a loop can't make hundreds of changes a minute. Everything else on the server is denied unless you say otherwise.

View as policy code

policy.json

{
  "version": "1",
  "default": "deny",
  "tools": {
    "sf_create_presence_status": {
      "limits": [
        {
          "counter": "sf_create_presence_status_rate",
          "window": "minute",
          "max": 30,
          "scope": "grant"
        }
      ]
    }
  }
}

LIMIT THIS TOOL → Instant setup, no code required.

The button opens the PolicyLayer dashboard: create your workspace, connect Salesforce Metadata Mcp, apply this rule, and every sf_create_presence_status call is checked against it from then on.

FAQ

Questions about sf_create_presence_status

What does the sf_create_presence_status tool do? +

Creates a Presence Status that agents can set to indicate their availability. statusType: - Online: agent is available for all assigned channels - Busy: agent is limited to specific channels - Offline: agent receives no work items serviceChannels: for Busy status, list which channels remain active. After creating, assign the status to profiles/permission sets with sf_assign_presence_status. It is categorised as a Write tool in the Salesforce Metadata Mcp MCP Server, which means it can create or modify data. Consider rate limits to prevent runaway writes.

How do I enforce a policy on sf_create_presence_status? +

Register the Salesforce Metadata MCP server in PolicyLayer and add a rule for sf_create_presence_status: allow, deny, rate-limit, or require approval. Point your MCP client at the PolicyLayer proxy URL and the rule is enforced on every call, before it reaches Salesforce Metadata Mcp. Nothing to install.

What risk level is sf_create_presence_status? +

sf_create_presence_status is a Write tool with medium risk. Write tools should be rate-limited to prevent accidental bulk modifications.

Can I rate-limit sf_create_presence_status? +

Yes. Add a rate_limit block to the sf_create_presence_status rule in your PolicyLayer policy. For example, setting max: 10 and window: 60 limits the tool to 10 calls per minute. Rate limits are tracked per agent session and reset automatically.

How do I block sf_create_presence_status completely? +

Set action: deny in the PolicyLayer policy for sf_create_presence_status. The AI agent will receive a policy violation error and cannot call the tool. You can also include a reason field to explain why the tool is blocked.

What MCP server provides sf_create_presence_status? +

sf_create_presence_status is provided by the Salesforce Metadata MCP server (salesforce-metadata-mcp). PolicyLayer sits as a proxy in front of this server to enforce policies before tool calls reach the server.

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