sf_create_queue_routing_config

SERVERSalesforce Metadata Mcp SOURCEsalesforce-metadata-mcp

Medium RISK CLASS

Category Write

Parameters 00 required

Recommended Rate-limitedsee the rule below

Registry record Grade F, identity unverified Pull the record →

This record as markdown: /tools/io-github-semwalajay83-sem-salesforce-metadata-mcp/sf-create-queue-routing-config.md

WHAT IT DOES

What sf_create_queue_routing_config does on Salesforce Metadata Mcp

AI agents use sf_create_queue_routing_config to create or update resources in Salesforce Metadata Mcp, usually the action step of a workflow, after the agent has gathered context. Every call changes real data in your Salesforce Metadata Mcp environment.

RISK

Why sf_create_queue_routing_config is rated Medium

The tool creates a new association between a Routing Configuration and Queue, which is a data modification that can be reversed by unlinking or reconfiguring. This is Write-category work (create, modify).

From the tool's definition Associates a Routing Configuration with an existing Queue, enabling OmniChannel routing—this is a create/link operation that modifies queue configuration in Salesforce without deleting or overwriting data irreversibly.

Attacks that exploit this kind of access

RECOMMENDED RULE

The rule that runs sf_create_queue_routing_config safely

PolicyLayer is an MCP gateway: it sits between your AI agents and Salesforce Metadata Mcp, and checks every tool call against a rule you set before the call runs. Nothing changes on the server itself. For sf_create_queue_routing_config, this is the rule to start with:

sf_create_queue_routing_config Rate-limited

sf_create_queue_routing_config stays usable, but capped: an agent stuck in a loop can't make hundreds of changes a minute. Everything else on the server is denied unless you say otherwise.

View as policy code

policy.json

{
  "version": "1",
  "default": "deny",
  "tools": {
    "sf_create_queue_routing_config": {
      "limits": [
        {
          "counter": "sf_create_queue_routing_config_rate",
          "window": "minute",
          "max": 30,
          "scope": "grant"
        }
      ]
    }
  }
}

LIMIT THIS TOOL → Instant setup, no code required.

The button opens the PolicyLayer dashboard: create your workspace, connect Salesforce Metadata Mcp, apply this rule, and every sf_create_queue_routing_config call is checked against it from then on.

FAQ

Questions about sf_create_queue_routing_config

What does the sf_create_queue_routing_config tool do? +

Associates a Routing Configuration with an existing Queue, enabling OmniChannel routing for that queue. After creating a Routing Configuration (sf_create_routing_configuration), use this tool to link it to the Queue that holds the work items. Work items assigned to the queue will then be routed to agents using the specified routing model. queueDeveloperName: the API name of the Queue (DeveloperName, not label) routingConfigName: the API name of the Routing Configuration to link. It is categorised as a Write tool in the Salesforce Metadata Mcp MCP Server, which means it can create or modify data. Consider rate limits to prevent runaway writes.

How do I enforce a policy on sf_create_queue_routing_config? +

Register the Salesforce Metadata MCP server in PolicyLayer and add a rule for sf_create_queue_routing_config: allow, deny, rate-limit, or require approval. Point your MCP client at the PolicyLayer proxy URL and the rule is enforced on every call, before it reaches Salesforce Metadata Mcp. Nothing to install.

What risk level is sf_create_queue_routing_config? +

sf_create_queue_routing_config is a Write tool with medium risk. Write tools should be rate-limited to prevent accidental bulk modifications.

Can I rate-limit sf_create_queue_routing_config? +

Yes. Add a rate_limit block to the sf_create_queue_routing_config rule in your PolicyLayer policy. For example, setting max: 10 and window: 60 limits the tool to 10 calls per minute. Rate limits are tracked per agent session and reset automatically.

How do I block sf_create_queue_routing_config completely? +

Set action: deny in the PolicyLayer policy for sf_create_queue_routing_config. The AI agent will receive a policy violation error and cannot call the tool. You can also include a reason field to explain why the tool is blocked.

What MCP server provides sf_create_queue_routing_config? +

sf_create_queue_routing_config is provided by the Salesforce Metadata MCP server (salesforce-metadata-mcp). PolicyLayer sits as a proxy in front of this server to enforce policies before tool calls reach the server.

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