sf_create_service_territory

SERVERSalesforce Metadata Mcp SOURCEsalesforce-metadata-mcp

Medium RISK CLASS

Category Write

Parameters 00 required

Recommended Rate-limitedsee the rule below

Registry record Grade F, identity unverified Pull the record →

This record as markdown: /tools/io-github-semwalajay83-sem-salesforce-metadata-mcp/sf-create-service-territory.md

WHAT IT DOES

What sf_create_service_territory does on Salesforce Metadata Mcp

AI agents use sf_create_service_territory to create or update resources in Salesforce Metadata Mcp, usually the action step of a workflow, after the agent has gathered context. Every call changes real data in your Salesforce Metadata Mcp environment.

RISK

Why sf_create_service_territory is rated Medium

This tool creates a new Service Territory record in Salesforce, which is a reversible Write operation. It establishes a configuration object for Field Service Lightning that can be modified or deleted later. While it affects field service operations, it does not delete data (Destructive), execute arbitrary code (Execute), move money (Financial), or retrieve data (Read).

From the tool's definition Tool name includes "create" and description states "Creates a Service Territory"; parameters include isActive and operatingHoursName which indicate persistent configuration being created.

Attacks that exploit this kind of access

RECOMMENDED RULE

The rule that runs sf_create_service_territory safely

PolicyLayer is an MCP gateway: it sits between your AI agents and Salesforce Metadata Mcp, and checks every tool call against a rule you set before the call runs. Nothing changes on the server itself. For sf_create_service_territory, this is the rule to start with:

sf_create_service_territory Rate-limited

sf_create_service_territory stays usable, but capped: an agent stuck in a loop can't make hundreds of changes a minute. Everything else on the server is denied unless you say otherwise.

View as policy code

policy.json

{
  "version": "1",
  "default": "deny",
  "tools": {
    "sf_create_service_territory": {
      "limits": [
        {
          "counter": "sf_create_service_territory_rate",
          "window": "minute",
          "max": 30,
          "scope": "grant"
        }
      ]
    }
  }
}

LIMIT THIS TOOL → Instant setup, no code required.

The button opens the PolicyLayer dashboard: create your workspace, connect Salesforce Metadata Mcp, apply this rule, and every sf_create_service_territory call is checked against it from then on.

FAQ

Questions about sf_create_service_territory

What does the sf_create_service_territory tool do? +

Creates a Service Territory for Field Service Lightning. Territories define the geographic areas or organizational divisions where field service resources operate. isActive: set true to make the territory immediately available for scheduling operatingHoursName: API name of an existing OperatingHours record to set business hours Address fields (street, city, state, country, postalCode): optional location for the territory center. It is categorised as a Write tool in the Salesforce Metadata Mcp MCP Server, which means it can create or modify data. Consider rate limits to prevent runaway writes.

How do I enforce a policy on sf_create_service_territory? +

Register the Salesforce Metadata MCP server in PolicyLayer and add a rule for sf_create_service_territory: allow, deny, rate-limit, or require approval. Point your MCP client at the PolicyLayer proxy URL and the rule is enforced on every call, before it reaches Salesforce Metadata Mcp. Nothing to install.

What risk level is sf_create_service_territory? +

sf_create_service_territory is a Write tool with medium risk. Write tools should be rate-limited to prevent accidental bulk modifications.

Can I rate-limit sf_create_service_territory? +

Yes. Add a rate_limit block to the sf_create_service_territory rule in your PolicyLayer policy. For example, setting max: 10 and window: 60 limits the tool to 10 calls per minute. Rate limits are tracked per agent session and reset automatically.

How do I block sf_create_service_territory completely? +

Set action: deny in the PolicyLayer policy for sf_create_service_territory. The AI agent will receive a policy violation error and cannot call the tool. You can also include a reason field to explain why the tool is blocked.

What MCP server provides sf_create_service_territory? +

sf_create_service_territory is provided by the Salesforce Metadata MCP server (salesforce-metadata-mcp). PolicyLayer sits as a proxy in front of this server to enforce policies before tool calls reach the server.

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