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trigger_journey

Trigger a journey (workflow) for a user

How to control trigger_journey ↓

What trigger_journey does on Iterable MCP Server

AI agents invoke trigger_journey to trigger actions in Iterable MCP Server. What it does depends on the arguments the agent supplies, and its effects often reach beyond the immediate call — builds kicked off, notifications sent, workflows started.

High Risk

Why trigger_journey needs a policy

This tool executes a defined workflow/journey for a specific user, which is an operational action that triggers downstream marketing automation logic. While not destructive (workflows can be stopped or re-triggered), it has side effects in the marketing platform that extend beyond simple data retrieval or creation.

From the tool's definition Tool name 'trigger_journey' and description 'Trigger a journey (workflow) for a user' indicates the tool executes an external operation (workflow activation) whose effects depend on which journey and user are specified as arguments.

Documented attack patterns abuse exactly the kind of access trigger_journey gives an agent:

How to control trigger_journey

PolicyLayer is an MCP gateway — it sits between your AI agents and Iterable MCP Server, and nothing reaches the server without passing your rules. This is the rule we recommend for trigger_journey:

policy.json
{
  "version": "1",
  "default": "deny",
  "tools": {
    "trigger_journey": {
      "limits": [
        {
          "counter": "trigger_journey_rate",
          "window": "minute",
          "max": 10,
          "scope": "grant"
        }
      ]
    }
  }
}

trigger_journey stays usable, but rate-capped — a runaway agent can't fire it dozens of times a minute. Everything else on the server is denied unless you say otherwise.

  1. Create a free account and register Iterable MCP Server — nothing to install.
  2. Add this policy — paste it, or build it visually.
  3. Point your MCP client (Claude, Cursor, anything) at your gateway URL.
RATE-LIMIT THIS TOOL →

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Related tools and policies

Go deeper

Questions about trigger_journey

What does the trigger_journey tool do? +

Trigger a journey (workflow) for a user. It is categorised as a Execute tool in the Iterable MCP Server MCP Server, which means it can trigger actions or run processes. Use rate limits and argument validation.

How do I enforce a policy on trigger_journey? +

Register the Iterable MCP Server MCP server in PolicyLayer and add a rule for trigger_journey: allow, deny, rate-limit, or require approval. Point your MCP client at the PolicyLayer proxy URL and the rule is enforced on every call, before it reaches Iterable MCP Server. Nothing to install.

What risk level is trigger_journey? +

trigger_journey is a Execute tool with high risk. Execute tools should be rate-limited and have argument validation enabled.

Can I rate-limit trigger_journey? +

Yes. Add a rate_limit block to the trigger_journey rule in your PolicyLayer policy. For example, setting max: 10 and window: 60 limits the tool to 10 calls per minute. Rate limits are tracked per agent session and reset automatically.

How do I block trigger_journey completely? +

Set action: deny in the PolicyLayer policy for trigger_journey. The AI agent will receive a policy violation error and cannot call the tool. You can also include a reason field to explain why the tool is blocked.

What MCP server provides trigger_journey? +

trigger_journey is provided by the Iterable MCP Server MCP server (iterable/mcp-server). PolicyLayer sits as a proxy in front of this server to enforce policies before tool calls reach the server.

Enforce policy on every Iterable MCP Server tool call.

Start from Iterable MCP Server, add the rest of your stack, and see everything your agents can call. Then put policy on all of it.

Free to start. No card required.

78 Iterable MCP Server tools catalogued and risk-classified — across an index of 43,000+ MCP servers.

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