Schedule bulk outbound phone calls.
AI agents invoke retell_create_batch_call to trigger actions in Retell AI MCP Server. What it does depends on the arguments the agent supplies, and its effects often reach beyond the immediate call — builds kicked off, notifications sent, workflows started.
This tool initiates real-world outbound phone calls in bulk. Triggering phone calls is an external operation with real-world consequences (contacting real people, consuming telephony resources/credits). It is not merely writing data — it executes live phone calls. Misuse could result in mass unsolicited calls (spam/harassment), making it high severity.
From the tool's definition Schedule bulk outbound phone calls
Attacks that exploit this kind of access
Schedule bulk outbound phone calls. It is categorised as a Execute tool in the Retell AI MCP Server MCP Server, which means it can trigger actions or run processes. Use rate limits and argument validation.
Register the Retell AI MCP Server MCP server in PolicyLayer and add a rule for retell_create_batch_call: allow, deny, rate-limit, or require approval. Point your MCP client at the PolicyLayer proxy URL and the rule is enforced on every call, before it reaches Retell AI MCP Server. Nothing to install.
retell_create_batch_call is a Execute tool with high risk. Execute tools should be rate-limited and have argument validation enabled.
Yes. Add a rate_limit block to the retell_create_batch_call rule in your PolicyLayer policy. For example, setting max: 10 and window: 60 limits the tool to 10 calls per minute. Rate limits are tracked per agent session and reset automatically.
Set action: deny in the PolicyLayer policy for retell_create_batch_call. The AI agent will receive a policy violation error and cannot call the tool. You can also include a reason field to explain why the tool is blocked.
retell_create_batch_call is provided by the Retell AI MCP Server MCP server (itsanamune/retellsimp). PolicyLayer sits as a proxy in front of this server to enforce policies before tool calls reach the server.
Every MCP server has a record like this.
Type a name, get the same breakdown: verified identity, auth posture, risk grade, capabilities, recommended policy.
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