Start an outbound SMS conversation using a specified chat agent.
AI agents invoke retell_create_sms_chat to trigger actions in Retell AI MCP Server. What it does depends on the arguments the agent supplies, and its effects often reach beyond the immediate call — builds kicked off, notifications sent, workflows started.
This tool triggers an external operation — sending an outbound SMS message — which has real-world side effects beyond just writing data. It initiates communication with external parties via SMS, making it an Execute-category action. Severity is medium because misuse could result in unwanted SMS messages being sent to recipients, but it lacks financial or irreversible destructive impact.
From the tool's definition Start an outbound SMS conversation using a specified chat agent
Attacks that exploit this kind of access
Start an outbound SMS conversation using a specified chat agent. It is categorised as a Execute tool in the Retell AI MCP Server MCP Server, which means it can trigger actions or run processes. Use rate limits and argument validation.
Register the Retell AI MCP Server MCP server in PolicyLayer and add a rule for retell_create_sms_chat: allow, deny, rate-limit, or require approval. Point your MCP client at the PolicyLayer proxy URL and the rule is enforced on every call, before it reaches Retell AI MCP Server. Nothing to install.
retell_create_sms_chat is a Execute tool with high risk. Execute tools should be rate-limited and have argument validation enabled.
Yes. Add a rate_limit block to the retell_create_sms_chat rule in your PolicyLayer policy. For example, setting max: 10 and window: 60 limits the tool to 10 calls per minute. Rate limits are tracked per agent session and reset automatically.
Set action: deny in the PolicyLayer policy for retell_create_sms_chat. The AI agent will receive a policy violation error and cannot call the tool. You can also include a reason field to explain why the tool is blocked.
retell_create_sms_chat is provided by the Retell AI MCP Server MCP server (itsanamune/retellsimp). PolicyLayer sits as a proxy in front of this server to enforce policies before tool calls reach the server.
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