Retrieve the full transcript of a specific Gong call. Returns timestamped sentences with speaker identification. Use gong_search_calls first to find call IDs. Args: - call_id (string): The Gong call ID - response_format (
AI agents call gong_get_transcript to retrieve information from Sales Intelligence without modifying anything — typically the context-gathering step in research, monitoring, and reporting workflows, before the agent takes action elsewhere.
This tool fetches existing call transcripts from Gong. It is a read-only retrieval operation that does not create, modify, delete, execute code, or trigger external actions. The worst-case misuse is accessing transcripts of sensitive conversations, which is a confidentiality concern but not a high-severity operational risk.
From the tool's definition Tool name is 'gong_get_transcript' and description states 'Retrieve the full transcript' — retrieves/queries data with no side effects. Returns 'timestamped sentences with speaker identification' without modifying or deleting anything.
Attacks that exploit this kind of access
Retrieve the full transcript of a specific Gong call. Returns timestamped sentences with speaker identification. Use gong_search_calls first to find call IDs. Args: - call_id (string): The Gong call ID - response_format (. It is categorised as a Read tool in the Sales Intelligence MCP Server, which means it retrieves data without modifying state.
Register the Sales Intelligence MCP server in PolicyLayer and add a rule for gong_get_transcript: allow, deny, rate-limit, or require approval. Point your MCP client at the PolicyLayer proxy URL and the rule is enforced on every call, before it reaches Sales Intelligence. Nothing to install.
gong_get_transcript is a Read tool with low risk. Read-only tools are generally safe to allow by default.
Yes. Add a rate_limit block to the gong_get_transcript rule in your PolicyLayer policy. For example, setting max: 10 and window: 60 limits the tool to 10 calls per minute. Rate limits are tracked per agent session and reset automatically.
Set action: deny in the PolicyLayer policy for gong_get_transcript. The AI agent will receive a policy violation error and cannot call the tool. You can also include a reason field to explain why the tool is blocked.
gong_get_transcript is provided by the Sales Intelligence MCP server (jbalbu01/sales-intelligence-mcp-server). PolicyLayer sits as a proxy in front of this server to enforce policies before tool calls reach the server.
Every MCP server has a record like this.
Type a name, get the same breakdown: verified identity, auth posture, risk grade, capabilities, recommended policy.
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