Critical Risk →

deleteOneMessage

Delete One message

How to control deleteOneMessage ↓

What deleteOneMessage does on Twenty MCP Server

AI agents call deleteOneMessage to permanently remove resources in Twenty MCP Server — typically in cleanup and lifecycle workflows. It does its job in a single call, and there is no undo.

Critical Risk

Why deleteOneMessage needs a policy

This tool irreversibly removes a message from the CRM system. Message deletion cannot be undone and represents permanent data loss. In a CRM context, messages often contain important communication history and records. The high severity reflects the business-critical nature of permanently losing communication data, which could have legal, compliance, or operational consequences.

From the tool's definition Tool name 'deleteOneMessage' contains the verb 'delete', which is explicitly listed as a destructive action. Description confirms 'Delete One message'.

Documented attack patterns abuse exactly the kind of access deleteOneMessage gives an agent:

How to control deleteOneMessage

PolicyLayer is an MCP gateway — it sits between your AI agents and Twenty MCP Server, and nothing reaches the server without passing your rules. This is the rule we recommend for deleteOneMessage:

policy.json
{
  "version": "1",
  "default": "deny",
  "hide": [
    "deleteOneMessage"
  ]
}

deleteOneMessage disappears from the agent's tool list entirely, and any attempt to call it is denied. The rest of the server keeps working.

  1. Create a free account and register Twenty MCP Server — nothing to install.
  2. Add this policy — paste it, or build it visually.
  3. Point your MCP client (Claude, Cursor, anything) at your gateway URL.
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Related tools and policies

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Questions about deleteOneMessage

What does the deleteOneMessage tool do? +

Delete One message. It is categorised as a Destructive tool in the Twenty MCP Server MCP Server, which means it can permanently delete or destroy data. Block by default and require explicit approval.

How do I enforce a policy on deleteOneMessage? +

Register the Twenty MCP Server MCP server in PolicyLayer and add a rule for deleteOneMessage: allow, deny, rate-limit, or require approval. Point your MCP client at the PolicyLayer proxy URL and the rule is enforced on every call, before it reaches Twenty MCP Server. Nothing to install.

What risk level is deleteOneMessage? +

deleteOneMessage is a Destructive tool with critical risk. Critical-risk tools should be blocked by default and only enabled with explicit human approval.

Can I rate-limit deleteOneMessage? +

Yes. Add a rate_limit block to the deleteOneMessage rule in your PolicyLayer policy. For example, setting max: 10 and window: 60 limits the tool to 10 calls per minute. Rate limits are tracked per agent session and reset automatically.

How do I block deleteOneMessage completely? +

Set action: deny in the PolicyLayer policy for deleteOneMessage. The AI agent will receive a policy violation error and cannot call the tool. You can also include a reason field to explain why the tool is blocked.

What MCP server provides deleteOneMessage? +

deleteOneMessage is provided by the Twenty MCP Server MCP server (jdu278/twenty-mcp-server). PolicyLayer sits as a proxy in front of this server to enforce policies before tool calls reach the server.

Enforce policy on every Twenty MCP Server tool call.

Start from Twenty MCP Server, add the rest of your stack, and see everything your agents can call. Then put policy on all of it.

Free to start. No card required.

219 Twenty MCP Server tools catalogued and risk-classified — across an index of 43,000+ MCP servers.

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