get_support_info

get_support_info

Category Read
Risk class Low
Parameters 00 required

What get_support_info does on UAB Research Computing Documentation MCP Server

AI agents call get_support_info to retrieve information from UAB Research Computing Documentation MCP Server without modifying anything — typically the context-gathering step in research, monitoring, and reporting workflows, before the agent takes action elsewhere.

Why get_support_info needs a policy

Based on the server's stated purpose of providing access to documentation and the naming convention of sibling tools, this tool likely retrieves support contact information or documentation without modifying data or executing commands.

From the tool's definition Tool name 'get_support_info' suggests retrieval of support information. Server context indicates documentation access (search, retrieve, list operations).

Questions about get_support_info

What does the get_support_info tool do? +

get_support_info. It is categorised as a Read tool in the UAB Research Computing Documentation MCP Server MCP Server, which means it retrieves data without modifying state.

How do I enforce a policy on get_support_info? +

Register the UAB Research Computing Documentation MCP Server MCP server in PolicyLayer and add a rule for get_support_info: allow, deny, rate-limit, or require approval. Point your MCP client at the PolicyLayer proxy URL and the rule is enforced on every call, before it reaches UAB Research Computing Documentation MCP Server. Nothing to install.

What risk level is get_support_info? +

get_support_info is a Read tool with low risk. Read-only tools are generally safe to allow by default.

Can I rate-limit get_support_info? +

Yes. Add a rate_limit block to the get_support_info rule in your PolicyLayer policy. For example, setting max: 10 and window: 60 limits the tool to 10 calls per minute. Rate limits are tracked per agent session and reset automatically.

How do I block get_support_info completely? +

Set action: deny in the PolicyLayer policy for get_support_info. The AI agent will receive a policy violation error and cannot call the tool. You can also include a reason field to explain why the tool is blocked.

What MCP server provides get_support_info? +

get_support_info is provided by the UAB Research Computing Documentation MCP Server MCP server (jgordini/rcmcp). PolicyLayer sits as a proxy in front of this server to enforce policies before tool calls reach the server.

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