add_outbound_call · GoHighLevel MCP Server MCP

WHAT IT DOES

What add_outbound_call does on GoHighLevel MCP Server

AI agents use add_outbound_call to create or update resources in GoHighLevel MCP Server — usually the action step of a workflow, after the agent has gathered context. Every call changes real data in your GoHighLevel MCP Server environment.

WHY IT NEEDS A POLICY

Why add_outbound_call needs a policy

The tool creates/adds a new data entry (call record) in the GoHighLevel CRM, which is a reversible write operation. It does not delete data (not Destructive), does not execute arbitrary code or external operations (not Execute), does not involve financial transactions (not Financial), and is not merely a read/query operation (not Read).

From the tool's definition Tool description states 'Manually add an outbound call record to a conversation' — this creates a new call record in the CRM system.

Attacks that exploit this kind of access

Recommended rule Ready

Verdict

add_outbound_call Rate-limited

add_outbound_call stays usable, but capped — an agent stuck in a loop can't make hundreds of changes a minute. Everything else on the server is denied unless you say otherwise.

View as policy code

policy.json

{
  "version": "1",
  "default": "deny",
  "tools": {
    "add_outbound_call": {
      "limits": [
        {
          "counter": "add_outbound_call_rate",
          "window": "minute",
          "max": 30,
          "scope": "grant"
        }
      ]
    }
  }
}

LIMIT THIS TOOL →

Instant setup, no code required.

PolicyLayer is an MCP gateway: every tool call is checked against your rule before it reaches GoHighLevel MCP Server, so you can run agents against it safely.

FAQ

Questions about add_outbound_call

What does the add_outbound_call tool do? +

Manually add an outbound call record to a conversation. It is categorised as a Write tool in the GoHighLevel MCP Server MCP Server, which means it can create or modify data. Consider rate limits to prevent runaway writes.

How do I enforce a policy on add_outbound_call? +

Register the GoHighLevel MCP Server MCP server in PolicyLayer and add a rule for add_outbound_call: allow, deny, rate-limit, or require approval. Point your MCP client at the PolicyLayer proxy URL and the rule is enforced on every call, before it reaches GoHighLevel MCP Server. Nothing to install.

What risk level is add_outbound_call? +

add_outbound_call is a Write tool with medium risk. Write tools should be rate-limited to prevent accidental bulk modifications.

Can I rate-limit add_outbound_call? +

Yes. Add a rate_limit block to the add_outbound_call rule in your PolicyLayer policy. For example, setting max: 10 and window: 60 limits the tool to 10 calls per minute. Rate limits are tracked per agent session and reset automatically.

How do I block add_outbound_call completely? +

Set action: deny in the PolicyLayer policy for add_outbound_call. The AI agent will receive a policy violation error and cannot call the tool. You can also include a reason field to explain why the tool is blocked.

What MCP server provides add_outbound_call? +

add_outbound_call is provided by the GoHighLevel MCP Server MCP server (keshigami/ghl-mcp-workiong). PolicyLayer sits as a proxy in front of this server to enforce policies before tool calls reach the server.