get_ci_details
AI agents call get_ci_details to retrieve information from ServiceNow CMDB MCP Server without modifying anything — typically the context-gathering step in research, monitoring, and reporting workflows, before the agent takes action elsewhere.
This tool retrieves Configuration Item metadata and details from ServiceNow CMDB without modifying, deleting, or executing operations. The name and server context indicate a straightforward data retrieval function. No side effects, state changes, or external operations are suggested.
From the tool's definition Tool name 'get_ci_details' indicates retrieval of Configuration Item details from the CMDB. The server description establishes this as a query/inspection capability ('querying', 'configurable inspection').
Attacks that exploit this kind of access
get_ci_details. It is categorised as a Read tool in the ServiceNow CMDB MCP Server MCP Server, which means it retrieves data without modifying state.
Register the ServiceNow CMDB MCP Server MCP server in PolicyLayer and add a rule for get_ci_details: allow, deny, rate-limit, or require approval. Point your MCP client at the PolicyLayer proxy URL and the rule is enforced on every call, before it reaches ServiceNow CMDB MCP Server. Nothing to install.
get_ci_details is a Read tool with low risk. Read-only tools are generally safe to allow by default.
Yes. Add a rate_limit block to the get_ci_details rule in your PolicyLayer policy. For example, setting max: 10 and window: 60 limits the tool to 10 calls per minute. Rate limits are tracked per agent session and reset automatically.
Set action: deny in the PolicyLayer policy for get_ci_details. The AI agent will receive a policy violation error and cannot call the tool. You can also include a reason field to explain why the tool is blocked.
get_ci_details is provided by the ServiceNow CMDB MCP Server MCP server (ketiil/mcp-cmdb). PolicyLayer sits as a proxy in front of this server to enforce policies before tool calls reach the server.
Every MCP server has a record like this.
Type a name, get the same breakdown: verified identity, auth posture, risk grade, capabilities, recommended policy.
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