servicenow_activity_subscriptions
AI agents use servicenow_activity_subscriptions to create or update resources in Servicenow Api — usually the action step of a workflow, after the agent has gathered context. Every call changes real data in your Servicenow Api environment.
Activity subscriptions typically involve creating or updating notification/monitoring subscriptions for ServiceNow events. While the empty description reduces confidence, the context of a ServiceNow management API and the tool name suggest this performs reversible write operations (creating/modifying subscriptions) rather than read-only retrieval or irreversible deletion.
From the tool's definition Tool name 'servicenow_activity_subscriptions' suggests subscription management within ServiceNow. The description is empty, limiting direct evidence.
Documented attack patterns abuse exactly the kind of access servicenow_activity_subscriptions gives an agent:
PolicyLayer is an MCP gateway — it sits between your AI agents and Servicenow Api, and nothing reaches the server without passing your rules. This is the rule we recommend for servicenow_activity_subscriptions:
{
"version": "1",
"default": "deny",
"tools": {
"servicenow_activity_subscriptions": {
"limits": [
{
"counter": "servicenow_activity_subscriptions_rate",
"window": "minute",
"max": 30,
"scope": "grant"
}
]
}
}
} servicenow_activity_subscriptions stays usable, but capped — an agent stuck in a loop can't make hundreds of changes a minute. Everything else on the server is denied unless you say otherwise.
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servicenow_activity_subscriptions. It is categorised as a Write tool in the Servicenow Api MCP Server, which means it can create or modify data. Consider rate limits to prevent runaway writes.
Register the Servicenow Api MCP server in PolicyLayer and add a rule for servicenow_activity_subscriptions: allow, deny, rate-limit, or require approval. Point your MCP client at the PolicyLayer proxy URL and the rule is enforced on every call, before it reaches Servicenow Api. Nothing to install.
servicenow_activity_subscriptions is a Write tool with medium risk. Write tools should be rate-limited to prevent accidental bulk modifications.
Yes. Add a rate_limit block to the servicenow_activity_subscriptions rule in your PolicyLayer policy. For example, setting max: 10 and window: 60 limits the tool to 10 calls per minute. Rate limits are tracked per agent session and reset automatically.
Set action: deny in the PolicyLayer policy for servicenow_activity_subscriptions. The AI agent will receive a policy violation error and cannot call the tool. You can also include a reason field to explain why the tool is blocked.
servicenow_activity_subscriptions is provided by the Servicenow Api MCP server (knuckles-team/servicenow-api). PolicyLayer sits as a proxy in front of this server to enforce policies before tool calls reach the server.
Start from Servicenow Api, add the rest of your stack, and see everything your agents can call. Then put policy on all of it.
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