servicenow_search_artifacts

Search across ServiceNow developer artifacts — business rules, script includes, client scripts, UI actions, and scripted REST operations — by name or script content. Args: - search_term (string): Text to search in artifact names and scripts - artifact_types (array): Which artifact types to search...

Server Servicenow kylburns89/servicenow-mcp-server
Category Read
Risk class Low
Parameters 00 required

What servicenow_search_artifacts does on Servicenow

AI agents call servicenow_search_artifacts to retrieve information from Servicenow without modifying anything — typically the context-gathering step in research, monitoring, and reporting workflows, before the agent takes action elsewhere.

Why servicenow_search_artifacts needs a policy

This tool retrieves and queries ServiceNow developer artifacts (business rules, script includes, client scripts, UI actions, scripted REST operations) based on search criteria. It has no side effects—it does not create, modify, or delete data.

From the tool's definition Tool performs 'Search across ServiceNow developer artifacts' with parameters for 'search_term' and 'artifact_types' filtering. The verb 'search' and the read-only nature of querying artifact metadata and content indicates retrieval without modification.

Questions about servicenow_search_artifacts

What does the servicenow_search_artifacts tool do? +

Search across ServiceNow developer artifacts — business rules, script includes, client scripts, UI actions, and scripted REST operations — by name or script content. Args: - search_term (string): Text to search in artifact names and scripts - artifact_types (array): Which artifact types to search. Default: all. -. It is categorised as a Read tool in the Servicenow MCP Server, which means it retrieves data without modifying state.

How do I enforce a policy on servicenow_search_artifacts? +

Register the Servicenow MCP server in PolicyLayer and add a rule for servicenow_search_artifacts: allow, deny, rate-limit, or require approval. Point your MCP client at the PolicyLayer proxy URL and the rule is enforced on every call, before it reaches Servicenow. Nothing to install.

What risk level is servicenow_search_artifacts? +

servicenow_search_artifacts is a Read tool with low risk. Read-only tools are generally safe to allow by default.

Can I rate-limit servicenow_search_artifacts? +

Yes. Add a rate_limit block to the servicenow_search_artifacts rule in your PolicyLayer policy. For example, setting max: 10 and window: 60 limits the tool to 10 calls per minute. Rate limits are tracked per agent session and reset automatically.

How do I block servicenow_search_artifacts completely? +

Set action: deny in the PolicyLayer policy for servicenow_search_artifacts. The AI agent will receive a policy violation error and cannot call the tool. You can also include a reason field to explain why the tool is blocked.

What MCP server provides servicenow_search_artifacts? +

servicenow_search_artifacts is provided by the Servicenow MCP server (kylburns89/servicenow-mcp-server). PolicyLayer sits as a proxy in front of this server to enforce policies before tool calls reach the server.

// LOOK UP ANOTHER SERVER

Every MCP server has a record like this.

Type a name, get the same breakdown: verified identity, auth posture, risk grade, capabilities, recommended policy.

Teams ship this data inside their own products. See what a licence covers →

// GET IN TOUCH

Have a question or want to learn more? Send us a message.

Message sent.

We'll get back to you soon.