Search for ServiceNow CMDB configuration items (CIs) by name, type, location, or any filter. Args: - query (string): Encoded query (e.g.,
AI agents call servicenow_search_ci to retrieve information from Servicenow without modifying anything — typically the context-gathering step in research, monitoring, and reporting workflows, before the agent takes action elsewhere.
This tool retrieves configuration item data from the ServiceNow CMDB without modifying, deleting, or executing any operations. It performs a read-only query operation. The context of sibling tools on the server (which include destructive and write operations) confirms this is a pure read operation. Severity is low as searching CIs has minimal blast radius—it only exposes existing data without side effects.
From the tool's definition Tool name is 'servicenow_search_ci' and description states 'Search for ServiceNow CMDB configuration items (CIs)' with filtering capabilities. The word 'search' and 'query' indicate data retrieval with no modification.
Attacks that exploit this kind of access
Search for ServiceNow CMDB configuration items (CIs) by name, type, location, or any filter. Args: - query (string): Encoded query (e.g.,. It is categorised as a Read tool in the Servicenow MCP Server, which means it retrieves data without modifying state.
Register the Servicenow MCP server in PolicyLayer and add a rule for servicenow_search_ci: allow, deny, rate-limit, or require approval. Point your MCP client at the PolicyLayer proxy URL and the rule is enforced on every call, before it reaches Servicenow. Nothing to install.
servicenow_search_ci is a Read tool with low risk. Read-only tools are generally safe to allow by default.
Yes. Add a rate_limit block to the servicenow_search_ci rule in your PolicyLayer policy. For example, setting max: 10 and window: 60 limits the tool to 10 calls per minute. Rate limits are tracked per agent session and reset automatically.
Set action: deny in the PolicyLayer policy for servicenow_search_ci. The AI agent will receive a policy violation error and cannot call the tool. You can also include a reason field to explain why the tool is blocked.
servicenow_search_ci is provided by the Servicenow MCP server (kylburns89/servicenow-mcp-server). PolicyLayer sits as a proxy in front of this server to enforce policies before tool calls reach the server.
Every MCP server has a record like this.
Type a name, get the same breakdown: verified identity, auth posture, risk grade, capabilities, recommended policy.
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