Create a new contact record. This allows duplicate emails — if you want to avoid duplicates, use merge_or_create_contact instead. Returns the full contact record including the new ID.
AI agents use create_contact to create or update resources in Ontraport MCP Server — usually the action step of a workflow, after the agent has gathered context. Every call changes real data in your Ontraport MCP Server environment.
This tool creates new contact records in the Ontraport CRM system, which is a reversible write operation. While it adds data to the system, contacts can be deleted or modified later. It does not execute code, delete data permanently, or move money, making Write the appropriate category.
From the tool's definition Tool name 'create_contact' and description 'Create a new contact record' indicates a data creation operation. The description explicitly notes it creates records and returns the new ID, confirming reversible data modification rather than retrieval or deletion.
Attacks that exploit this kind of access
Create a new contact record. This allows duplicate emails — if you want to avoid duplicates, use merge_or_create_contact instead. Returns the full contact record including the new ID. It is categorised as a Write tool in the Ontraport MCP Server MCP Server, which means it can create or modify data. Consider rate limits to prevent runaway writes.
Register the Ontraport MCP Server MCP server in PolicyLayer and add a rule for create_contact: allow, deny, rate-limit, or require approval. Point your MCP client at the PolicyLayer proxy URL and the rule is enforced on every call, before it reaches Ontraport MCP Server. Nothing to install.
create_contact is a Write tool with medium risk. Write tools should be rate-limited to prevent accidental bulk modifications.
Yes. Add a rate_limit block to the create_contact rule in your PolicyLayer policy. For example, setting max: 10 and window: 60 limits the tool to 10 calls per minute. Rate limits are tracked per agent session and reset automatically.
Set action: deny in the PolicyLayer policy for create_contact. The AI agent will receive a policy violation error and cannot call the tool. You can also include a reason field to explain why the tool is blocked.
create_contact is provided by the Ontraport MCP Server MCP server (landonray/mcp-server). PolicyLayer sits as a proxy in front of this server to enforce policies before tool calls reach the server.
Every MCP server has a record like this.
Type a name, get the same breakdown: verified identity, auth posture, risk grade, capabilities, recommended policy.
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