create_work_order

Create a new work order (maintenance issue). Optionally link to a tenant and/or unit.

Server Lanten MCP Server lanten-ai/mcp-server
Category Write
Risk class Medium
Parameters 00 required

What create_work_order does on Lanten MCP Server

AI agents use create_work_order to create or update resources in Lanten MCP Server — usually the action step of a workflow, after the agent has gathered context. Every call changes real data in your Lanten MCP Server environment.

Why create_work_order needs a policy

This tool creates new data (work order records) in the property management system, which is a Write operation. Severity is medium because while work orders are reversible and non-financial, they can trigger operational workflows and expenses if an AI agent creates spurious maintenance requests.

From the tool's definition Tool creates a new work order via 'Create a new work order'. The create action is reversible (work orders can be deleted or modified), distinguishing it from destructive operations.

Questions about create_work_order

What does the create_work_order tool do? +

Create a new work order (maintenance issue). Optionally link to a tenant and/or unit. It is categorised as a Write tool in the Lanten MCP Server MCP Server, which means it can create or modify data. Consider rate limits to prevent runaway writes.

How do I enforce a policy on create_work_order? +

Register the Lanten MCP Server MCP server in PolicyLayer and add a rule for create_work_order: allow, deny, rate-limit, or require approval. Point your MCP client at the PolicyLayer proxy URL and the rule is enforced on every call, before it reaches Lanten MCP Server. Nothing to install.

What risk level is create_work_order? +

create_work_order is a Write tool with medium risk. Write tools should be rate-limited to prevent accidental bulk modifications.

Can I rate-limit create_work_order? +

Yes. Add a rate_limit block to the create_work_order rule in your PolicyLayer policy. For example, setting max: 10 and window: 60 limits the tool to 10 calls per minute. Rate limits are tracked per agent session and reset automatically.

How do I block create_work_order completely? +

Set action: deny in the PolicyLayer policy for create_work_order. The AI agent will receive a policy violation error and cannot call the tool. You can also include a reason field to explain why the tool is blocked.

What MCP server provides create_work_order? +

create_work_order is provided by the Lanten MCP Server MCP server (lanten-ai/mcp-server). PolicyLayer sits as a proxy in front of this server to enforce policies before tool calls reach the server.

// THE FULL RECORD

create_work_order is one line of Lanten MCP Server's registry record.

The record carries the whole server: verified identity, auth posture, risk grade, every tool classified, recommended policy — re-checked continuously.

Teams ship this data inside their own products. See what a licence covers →

// GET IN TOUCH

Have a question or want to learn more? Send us a message.

Message sent.

We'll get back to you soon.