Get list of solution folder by its ID in Freshservice.
AI agents call get_list_of_solution_folder to retrieve information from Freshservice MCP Server without modifying anything — typically the context-gathering step in research, monitoring, and reporting workflows, before the agent takes action elsewhere.
This tool retrieves or queries solution folder data by ID without creating, modifying, or deleting any information. It is a simple read-only operation that returns existing data from Freshservice, presenting minimal risk if misused by an AI agent.
From the tool's definition Tool name 'get_list_of_solution_folder' uses 'get' verb and description states 'Get list of solution folder', indicating data retrieval with no modification.
Attacks that exploit this kind of access
Get list of solution folder by its ID in Freshservice. It is categorised as a Read tool in the Freshservice MCP Server MCP Server, which means it retrieves data without modifying state.
Register the Freshservice MCP Server MCP server in PolicyLayer and add a rule for get_list_of_solution_folder: allow, deny, rate-limit, or require approval. Point your MCP client at the PolicyLayer proxy URL and the rule is enforced on every call, before it reaches Freshservice MCP Server. Nothing to install.
get_list_of_solution_folder is a Read tool with low risk. Read-only tools are generally safe to allow by default.
Yes. Add a rate_limit block to the get_list_of_solution_folder rule in your PolicyLayer policy. For example, setting max: 10 and window: 60 limits the tool to 10 calls per minute. Rate limits are tracked per agent session and reset automatically.
Set action: deny in the PolicyLayer policy for get_list_of_solution_folder. The AI agent will receive a policy violation error and cannot call the tool. You can also include a reason field to explain why the tool is blocked.
get_list_of_solution_folder is provided by the Freshservice MCP Server MCP server (leemangold/freshservice_mcp). PolicyLayer sits as a proxy in front of this server to enforce policies before tool calls reach the server.
Every MCP server has a record like this.
Type a name, get the same breakdown: verified identity, auth posture, risk grade, capabilities, recommended policy.
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