List all approval groups within a change.
AI agents call list_change_approval_groups to retrieve information from Freshservice MCP Server without modifying anything — typically the context-gathering step in research, monitoring, and reporting workflows, before the agent takes action elsewhere.
This tool retrieves and presents information about approval groups associated with a change request. It performs no data modification, deletion, or external code execution. The action is purely informational and read-only, making it a Read category tool with low severity since querying approval group metadata poses minimal risk even if misused by an agent.
From the tool's definition Tool name 'list_change_approval_groups' and description 'List all approval groups within a change' indicate a query operation that retrieves existing data without modification or execution of side effects.
Attacks that exploit this kind of access
List all approval groups within a change. It is categorised as a Read tool in the Freshservice MCP Server MCP Server, which means it retrieves data without modifying state.
Register the Freshservice MCP Server MCP server in PolicyLayer and add a rule for list_change_approval_groups: allow, deny, rate-limit, or require approval. Point your MCP client at the PolicyLayer proxy URL and the rule is enforced on every call, before it reaches Freshservice MCP Server. Nothing to install.
list_change_approval_groups is a Read tool with low risk. Read-only tools are generally safe to allow by default.
Yes. Add a rate_limit block to the list_change_approval_groups rule in your PolicyLayer policy. For example, setting max: 10 and window: 60 limits the tool to 10 calls per minute. Rate limits are tracked per agent session and reset automatically.
Set action: deny in the PolicyLayer policy for list_change_approval_groups. The AI agent will receive a policy violation error and cannot call the tool. You can also include a reason field to explain why the tool is blocked.
list_change_approval_groups is provided by the Freshservice MCP Server MCP server (leemangold/freshservice_mcp). PolicyLayer sits as a proxy in front of this server to enforce policies before tool calls reach the server.
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