list_change_fields

List all change fields.

Server Freshservice MCP Server leemangold/freshservice_mcp
Category Read
Risk class Low
Parameters 00 required

What list_change_fields does on Freshservice MCP Server

AI agents call list_change_fields to retrieve information from Freshservice MCP Server without modifying anything — typically the context-gathering step in research, monitoring, and reporting workflows, before the agent takes action elsewhere.

Why list_change_fields needs a policy

This tool queries and returns metadata about change fields in Freshservice without modifying, executing, or deleting any data. It is a straightforward read operation that retrieves configuration or schema information. The blast radius is minimal since it only exposes field definitions, not sensitive operational data or destructive capabilities.

From the tool's definition Tool name 'list_change_fields' and description 'List all change fields' indicate a retrieval operation with no side effects.

Questions about list_change_fields

What does the list_change_fields tool do? +

List all change fields. It is categorised as a Read tool in the Freshservice MCP Server MCP Server, which means it retrieves data without modifying state.

How do I enforce a policy on list_change_fields? +

Register the Freshservice MCP Server MCP server in PolicyLayer and add a rule for list_change_fields: allow, deny, rate-limit, or require approval. Point your MCP client at the PolicyLayer proxy URL and the rule is enforced on every call, before it reaches Freshservice MCP Server. Nothing to install.

What risk level is list_change_fields? +

list_change_fields is a Read tool with low risk. Read-only tools are generally safe to allow by default.

Can I rate-limit list_change_fields? +

Yes. Add a rate_limit block to the list_change_fields rule in your PolicyLayer policy. For example, setting max: 10 and window: 60 limits the tool to 10 calls per minute. Rate limits are tracked per agent session and reset automatically.

How do I block list_change_fields completely? +

Set action: deny in the PolicyLayer policy for list_change_fields. The AI agent will receive a policy violation error and cannot call the tool. You can also include a reason field to explain why the tool is blocked.

What MCP server provides list_change_fields? +

list_change_fields is provided by the Freshservice MCP Server MCP server (leemangold/freshservice_mcp). PolicyLayer sits as a proxy in front of this server to enforce policies before tool calls reach the server.

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