update_customer · Dolibarr MCP Server MCP: Risk & Policy

WHAT IT DOES

What update_customer does on Dolibarr MCP Server

AI agents use update_customer to create or update resources in Dolibarr MCP Server — usually the action step of a workflow, after the agent has gathered context. Every call changes real data in your Dolibarr MCP Server environment.

WHY IT NEEDS A POLICY

Why update_customer needs a policy

The tool creates or modifies customer records reversibly. It falls under Write category (not Destructive, as updates are not irreversible; not Financial, as it only modifies customer metadata rather than moving money). Severity is medium because misuse could corrupt customer information affecting business operations, but the change is reversible through another update.

From the tool's definition Tool name 'update_customer' and description 'Update customer' indicate modification of existing customer data in the Dolibarr ERP/CRM system.

Attacks that exploit this kind of access

Recommended rule Ready

Verdict

update_customer Rate-limited

update_customer stays usable, but capped — an agent stuck in a loop can't make hundreds of changes a minute. Everything else on the server is denied unless you say otherwise.

View as policy code

policy.json

{
  "version": "1",
  "default": "deny",
  "tools": {
    "update_customer": {
      "limits": [
        {
          "counter": "update_customer_rate",
          "window": "minute",
          "max": 30,
          "scope": "grant"
        }
      ]
    }
  }
}

LIMIT THIS TOOL →

Instant setup, no code required.

PolicyLayer is an MCP gateway: every tool call is checked against your rule before it reaches Dolibarr MCP Server, so you can run agents against it safely.

FAQ

Questions about update_customer

What does the update_customer tool do? +

Update customer. It is categorised as a Write tool in the Dolibarr MCP Server MCP Server, which means it can create or modify data. Consider rate limits to prevent runaway writes.

How do I enforce a policy on update_customer? +

Register the Dolibarr MCP Server MCP server in PolicyLayer and add a rule for update_customer: allow, deny, rate-limit, or require approval. Point your MCP client at the PolicyLayer proxy URL and the rule is enforced on every call, before it reaches Dolibarr MCP Server. Nothing to install.

What risk level is update_customer? +

update_customer is a Write tool with medium risk. Write tools should be rate-limited to prevent accidental bulk modifications.

Can I rate-limit update_customer? +

Yes. Add a rate_limit block to the update_customer rule in your PolicyLayer policy. For example, setting max: 10 and window: 60 limits the tool to 10 calls per minute. Rate limits are tracked per agent session and reset automatically.

How do I block update_customer completely? +

Set action: deny in the PolicyLayer policy for update_customer. The AI agent will receive a policy violation error and cannot call the tool. You can also include a reason field to explain why the tool is blocked.

What MCP server provides update_customer? +

update_customer is provided by the Dolibarr MCP Server MCP server (marioser/dolibarr-mcp). PolicyLayer sits as a proxy in front of this server to enforce policies before tool calls reach the server.