send_message · Teladoc MCP Server MCP: Risk & Policy

WHAT IT DOES

What send_message does on Teladoc MCP Server

AI agents use send_message to create or update resources in Teladoc MCP Server — usually the action step of a workflow, after the agent has gathered context. Every call changes real data in your Teladoc MCP Server environment.

WHY IT NEEDS A POLICY

Why send_message needs a policy

The tool creates new message records in the Teladoc system, modifying the state of patient-provider communications. This is categorized as Write rather than Read (it modifies, not retrieves), Execute (no arbitrary code execution), Destructive (messages are not irreversibly deleted by sending them), or Financial (no money movement).

From the tool's definition Tool name 'send_message' and description 'Send a message to a Teladoc provider' indicate the tool creates/modifies communication data by posting a message to a healthcare provider within the telehealth platform.

Attacks that exploit this kind of access

Recommended rule Ready

Verdict

send_message Rate-limited

send_message stays usable, but capped — an agent stuck in a loop can't make hundreds of changes a minute. Everything else on the server is denied unless you say otherwise.

View as policy code

policy.json

{
  "version": "1",
  "default": "deny",
  "tools": {
    "send_message": {
      "limits": [
        {
          "counter": "send_message_rate",
          "window": "minute",
          "max": 30,
          "scope": "grant"
        }
      ]
    }
  }
}

LIMIT THIS TOOL →

Instant setup, no code required.

PolicyLayer is an MCP gateway: every tool call is checked against your rule before it reaches Teladoc MCP Server, so you can run agents against it safely.

FAQ

Questions about send_message

What does the send_message tool do? +

Send a message to a Teladoc provider. It is categorised as a Write tool in the Teladoc MCP Server MCP Server, which means it can create or modify data. Consider rate limits to prevent runaway writes.

How do I enforce a policy on send_message? +

Register the Teladoc MCP Server MCP server in PolicyLayer and add a rule for send_message: allow, deny, rate-limit, or require approval. Point your MCP client at the PolicyLayer proxy URL and the rule is enforced on every call, before it reaches Teladoc MCP Server. Nothing to install.

What risk level is send_message? +

send_message is a Write tool with medium risk. Write tools should be rate-limited to prevent accidental bulk modifications.

Can I rate-limit send_message? +

Yes. Add a rate_limit block to the send_message rule in your PolicyLayer policy. For example, setting max: 10 and window: 60 limits the tool to 10 calls per minute. Rate limits are tracked per agent session and reset automatically.

How do I block send_message completely? +

Set action: deny in the PolicyLayer policy for send_message. The AI agent will receive a policy violation error and cannot call the tool. You can also include a reason field to explain why the tool is blocked.

What MCP server provides send_message? +

send_message is provided by the Teladoc MCP Server MCP server (markswendsen-code/mcp-teladoc). PolicyLayer sits as a proxy in front of this server to enforce policies before tool calls reach the server.