Retrieve the AI-transcribed summary and recording metadata for a CRM call activity. Use activity_id for a specific call, or contact_id for the latest call for that contact.
AI agents call get_call_recording to retrieve information from Mcp Bot Crawler without modifying anything — typically the context-gathering step in research, monitoring, and reporting workflows, before the agent takes action elsewhere.
This tool retrieves and queries call recording metadata and transcripts. It has no side effects; it does not create, modify, delete, or execute operations. However, the severity is elevated to medium because call recordings typically contain sensitive customer data (potentially PII, financial information, or confidential business discussions), and unauthorized access could pose privacy and compliance risks.
From the tool's definition Tool description explicitly states 'Retrieve the AI-transcribed summary and recording metadata' — a read-only operation that queries existing call data without modification.
Attacks that exploit this kind of access
Retrieve the AI-transcribed summary and recording metadata for a CRM call activity. Use activity_id for a specific call, or contact_id for the latest call for that contact. It is categorised as a Read tool in the Mcp Bot Crawler MCP Server, which means it retrieves data without modifying state.
Register the Mcp Bot Crawler MCP server in PolicyLayer and add a rule for get_call_recording: allow, deny, rate-limit, or require approval. Point your MCP client at the PolicyLayer proxy URL and the rule is enforced on every call, before it reaches Mcp Bot Crawler. Nothing to install.
get_call_recording is a Read tool with low risk. Read-only tools are generally safe to allow by default.
Yes. Add a rate_limit block to the get_call_recording rule in your PolicyLayer policy. For example, setting max: 10 and window: 60 limits the tool to 10 calls per minute. Rate limits are tracked per agent session and reset automatically.
Set action: deny in the PolicyLayer policy for get_call_recording. The AI agent will receive a policy violation error and cannot call the tool. You can also include a reason field to explain why the tool is blocked.
get_call_recording is provided by the Mcp Bot Crawler MCP server (merulocal/hellogrowthcrmwebsite_mcp). PolicyLayer sits as a proxy in front of this server to enforce policies before tool calls reach the server.
Every MCP server has a record like this.
Type a name, get the same breakdown: verified identity, auth posture, risk grade, capabilities, recommended policy.
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