get_members

List ConnectWise team members/technicians.

Server ConnectWise Live MCP Server mfrostbutter/connectwise-mcp
Category Read
Risk class Low
Parameters 00 required

What get_members does on ConnectWise Live MCP Server

AI agents call get_members to retrieve information from ConnectWise Live MCP Server without modifying anything — typically the context-gathering step in research, monitoring, and reporting workflows, before the agent takes action elsewhere.

Why get_members needs a policy

This tool queries and returns a list of team members—a read-only operation that retrieves existing data without modification, deletion, or execution of operations. The verb 'list' and lack of any action descriptors confirm this is a safe information retrieval function. Exposure of team member lists poses minimal risk in a business context.

From the tool's definition Tool name 'get_members' and description 'List ConnectWise team members/technicians' indicate a retrieval operation with no side effects.

Questions about get_members

What does the get_members tool do? +

List ConnectWise team members/technicians. It is categorised as a Read tool in the ConnectWise Live MCP Server MCP Server, which means it retrieves data without modifying state.

How do I enforce a policy on get_members? +

Register the ConnectWise Live MCP Server MCP server in PolicyLayer and add a rule for get_members: allow, deny, rate-limit, or require approval. Point your MCP client at the PolicyLayer proxy URL and the rule is enforced on every call, before it reaches ConnectWise Live MCP Server. Nothing to install.

What risk level is get_members? +

get_members is a Read tool with low risk. Read-only tools are generally safe to allow by default.

Can I rate-limit get_members? +

Yes. Add a rate_limit block to the get_members rule in your PolicyLayer policy. For example, setting max: 10 and window: 60 limits the tool to 10 calls per minute. Rate limits are tracked per agent session and reset automatically.

How do I block get_members completely? +

Set action: deny in the PolicyLayer policy for get_members. The AI agent will receive a policy violation error and cannot call the tool. You can also include a reason field to explain why the tool is blocked.

What MCP server provides get_members? +

get_members is provided by the ConnectWise Live MCP Server MCP server (mfrostbutter/connectwise-mcp). PolicyLayer sits as a proxy in front of this server to enforce policies before tool calls reach the server.

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