Critical Risk →

delete_note

Delete a note from Twenty CRM

How to control delete_note ↓

What delete_note does on Twenty CRM MCP Server

AI agents call delete_note to permanently remove resources in Twenty CRM MCP Server — typically in cleanup and lifecycle workflows. It does its job in a single call, and there is no undo.

Critical Risk

Why delete_note needs a policy

This tool performs irreversible deletion of notes, a form of data destruction. While the individual impact is limited to a single note (not cascading deletions), the action cannot be undone. Destructive category is more severe than Write and appropriate here.

From the tool's definition Tool name explicitly states 'delete_note' and description confirms 'Delete a note from Twenty CRM'. The 'delete' operation irreversibly removes data.

Documented attack patterns abuse exactly the kind of access delete_note gives an agent:

How to control delete_note

PolicyLayer is an MCP gateway — it sits between your AI agents and Twenty CRM MCP Server, and nothing reaches the server without passing your rules. This is the rule we recommend for delete_note:

policy.json
{
  "version": "1",
  "default": "deny",
  "hide": [
    "delete_note"
  ]
}

delete_note disappears from the agent's tool list entirely, and any attempt to call it is denied. The rest of the server keeps working.

  1. Create a free account and register Twenty CRM MCP Server — nothing to install.
  2. Add this policy — paste it, or build it visually.
  3. Point your MCP client (Claude, Cursor, anything) at your gateway URL.
RESTRICT THIS TOOL →

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Related tools and policies

Go deeper

Questions about delete_note

What does the delete_note tool do? +

Delete a note from Twenty CRM. It is categorised as a Destructive tool in the Twenty CRM MCP Server MCP Server, which means it can permanently delete or destroy data. Block by default and require explicit approval.

How do I enforce a policy on delete_note? +

Register the Twenty CRM MCP Server MCP server in PolicyLayer and add a rule for delete_note: allow, deny, rate-limit, or require approval. Point your MCP client at the PolicyLayer proxy URL and the rule is enforced on every call, before it reaches Twenty CRM MCP Server. Nothing to install.

What risk level is delete_note? +

delete_note is a Destructive tool with critical risk. Critical-risk tools should be blocked by default and only enabled with explicit human approval.

Can I rate-limit delete_note? +

Yes. Add a rate_limit block to the delete_note rule in your PolicyLayer policy. For example, setting max: 10 and window: 60 limits the tool to 10 calls per minute. Rate limits are tracked per agent session and reset automatically.

How do I block delete_note completely? +

Set action: deny in the PolicyLayer policy for delete_note. The AI agent will receive a policy violation error and cannot call the tool. You can also include a reason field to explain why the tool is blocked.

What MCP server provides delete_note? +

delete_note is provided by the Twenty CRM MCP Server MCP server (mhenry3164/twenty-crm-mcp-server). PolicyLayer sits as a proxy in front of this server to enforce policies before tool calls reach the server.

Enforce policy on every Twenty CRM MCP Server tool call.

Start from Twenty CRM MCP Server, add the rest of your stack, and see everything your agents can call. Then put policy on all of it.

Free to start. No card required.

23 Twenty CRM MCP Server tools catalogued and risk-classified — across an index of 43,000+ MCP servers.

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