get_call_transcripts

Get extensive Gong calls.

Server Gong micaeljarniac/gong-mcp
Category Read
Risk class Low
Parameters 00 required

What get_call_transcripts does on Gong

AI agents call get_call_transcripts to retrieve information from Gong without modifying anything — typically the context-gathering step in research, monitoring, and reporting workflows, before the agent takes action elsewhere.

Why get_call_transcripts needs a policy

This tool retrieves call transcripts from Gong's platform—a Read operation with no side effects. Severity is medium because transcripts may contain sensitive business conversations, proprietary information, or customer data. If an AI agent exfiltrates transcripts without authorization, the blast radius spans data confidentiality and compliance risks.

From the tool's definition Tool name 'get_call_transcripts' and description 'Get extensive Gong calls' indicate retrieval of call recording transcripts.

Questions about get_call_transcripts

What does the get_call_transcripts tool do? +

Get extensive Gong calls. It is categorised as a Read tool in the Gong MCP Server, which means it retrieves data without modifying state.

How do I enforce a policy on get_call_transcripts? +

Register the Gong MCP server in PolicyLayer and add a rule for get_call_transcripts: allow, deny, rate-limit, or require approval. Point your MCP client at the PolicyLayer proxy URL and the rule is enforced on every call, before it reaches Gong. Nothing to install.

What risk level is get_call_transcripts? +

get_call_transcripts is a Read tool with low risk. Read-only tools are generally safe to allow by default.

Can I rate-limit get_call_transcripts? +

Yes. Add a rate_limit block to the get_call_transcripts rule in your PolicyLayer policy. For example, setting max: 10 and window: 60 limits the tool to 10 calls per minute. Rate limits are tracked per agent session and reset automatically.

How do I block get_call_transcripts completely? +

Set action: deny in the PolicyLayer policy for get_call_transcripts. The AI agent will receive a policy violation error and cannot call the tool. You can also include a reason field to explain why the tool is blocked.

What MCP server provides get_call_transcripts? +

get_call_transcripts is provided by the Gong MCP server (micaeljarniac/gong-mcp). PolicyLayer sits as a proxy in front of this server to enforce policies before tool calls reach the server.

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