Delete an appointment
AI agents call deleteAppointment to permanently remove resources in Follow Up Boss MCP Server — typically in cleanup and lifecycle workflows. It does its job in a single call, and there is no undo.
This tool permanently removes appointment records from the CRM system. Deletion cannot be undone and represents data loss. While not as severe as deleting all people or deals, the irreversible nature and CRM context (business-critical scheduling data) warrant 'high' severity. The confidence is very high given the explicit 'delete' operation on structured CRM data.
From the tool's definition Tool name 'deleteAppointment' with description 'Delete an appointment' indicates irreversible deletion of data. The verb 'delete' is explicitly listed in the Destructive category definition.
Attacks that exploit this kind of access
Delete an appointment. It is categorised as a Destructive tool in the Follow Up Boss MCP Server MCP Server, which means it can permanently delete or destroy data. Block by default and require explicit approval.
Register the Follow Up Boss MCP Server MCP server in PolicyLayer and add a rule for deleteAppointment: allow, deny, rate-limit, or require approval. Point your MCP client at the PolicyLayer proxy URL and the rule is enforced on every call, before it reaches Follow Up Boss MCP Server. Nothing to install.
deleteAppointment is a Destructive tool with critical risk. Critical-risk tools should be blocked by default and only enabled with explicit human approval.
Yes. Add a rate_limit block to the deleteAppointment rule in your PolicyLayer policy. For example, setting max: 10 and window: 60 limits the tool to 10 calls per minute. Rate limits are tracked per agent session and reset automatically.
Set action: deny in the PolicyLayer policy for deleteAppointment. The AI agent will receive a policy violation error and cannot call the tool. You can also include a reason field to explain why the tool is blocked.
deleteAppointment is provided by the Follow Up Boss MCP Server MCP server (nerdsnipe-inc/follow-up-boss-mcp). PolicyLayer sits as a proxy in front of this server to enforce policies before tool calls reach the server.
Every MCP server has a record like this.
Type a name, get the same breakdown: verified identity, auth posture, risk grade, capabilities, recommended policy.
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