listCallHistory

List call communication history for a lead.

Server Lofty MCP Server nerdsnipe-inc/lofty-mcp
Category Read
Risk class Low
Parameters 00 required

What listCallHistory does on Lofty MCP Server

AI agents call listCallHistory to retrieve information from Lofty MCP Server without modifying anything — typically the context-gathering step in research, monitoring, and reporting workflows, before the agent takes action elsewhere.

Why listCallHistory needs a policy

This tool queries and returns existing call history data for a lead without creating, modifying, deleting, or executing any operations. It is a straightforward read operation consistent with the CRM's data retrieval capabilities. The blast radius of misuse is low since it only exposes historical communication records.

From the tool's definition Tool name 'listCallHistory' and description 'List call communication history for a lead' indicate a retrieval operation with no modification or side effects.

Questions about listCallHistory

What does the listCallHistory tool do? +

List call communication history for a lead. It is categorised as a Read tool in the Lofty MCP Server MCP Server, which means it retrieves data without modifying state.

How do I enforce a policy on listCallHistory? +

Register the Lofty MCP Server MCP server in PolicyLayer and add a rule for listCallHistory: allow, deny, rate-limit, or require approval. Point your MCP client at the PolicyLayer proxy URL and the rule is enforced on every call, before it reaches Lofty MCP Server. Nothing to install.

What risk level is listCallHistory? +

listCallHistory is a Read tool with low risk. Read-only tools are generally safe to allow by default.

Can I rate-limit listCallHistory? +

Yes. Add a rate_limit block to the listCallHistory rule in your PolicyLayer policy. For example, setting max: 10 and window: 60 limits the tool to 10 calls per minute. Rate limits are tracked per agent session and reset automatically.

How do I block listCallHistory completely? +

Set action: deny in the PolicyLayer policy for listCallHistory. The AI agent will receive a policy violation error and cannot call the tool. You can also include a reason field to explain why the tool is blocked.

What MCP server provides listCallHistory? +

listCallHistory is provided by the Lofty MCP Server MCP server (nerdsnipe-inc/lofty-mcp). PolicyLayer sits as a proxy in front of this server to enforce policies before tool calls reach the server.

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