create_work_order · MCP Maximo Server MCP: Risk & Policy

WHAT IT DOES

What create_work_order does on MCP Maximo Server

AI agents use create_work_order to create or update resources in MCP Maximo Server — usually the action step of a workflow, after the agent has gathered context. Every call changes real data in your MCP Maximo Server environment.

WHY IT NEEDS A POLICY

Why create_work_order needs a policy

Creating a work order is a reversible write operation that modifies enterprise data state—it adds a new record to the system. While not destructive (can be cancelled/deleted later), it commits a business action and creates downstream obligations (e.g., maintenance tasks, resource allocation).

From the tool's definition Tool name 'create_work_order' indicates creation of a work order record in IBM Maximo enterprise asset management system.

Attacks that exploit this kind of access

Recommended rule Ready

Verdict

create_work_order Rate-limited

create_work_order stays usable, but capped — an agent stuck in a loop can't make hundreds of changes a minute. Everything else on the server is denied unless you say otherwise.

View as policy code

policy.json

{
  "version": "1",
  "default": "deny",
  "tools": {
    "create_work_order": {
      "limits": [
        {
          "counter": "create_work_order_rate",
          "window": "minute",
          "max": 30,
          "scope": "grant"
        }
      ]
    }
  }
}

LIMIT THIS TOOL →

Instant setup, no code required.

PolicyLayer is an MCP gateway: every tool call is checked against your rule before it reaches MCP Maximo Server, so you can run agents against it safely.

FAQ

Questions about create_work_order

What does the create_work_order tool do? +

create_work_order. It is categorised as a Write tool in the MCP Maximo Server MCP Server, which means it can create or modify data. Consider rate limits to prevent runaway writes.

How do I enforce a policy on create_work_order? +

Register the MCP Maximo Server MCP server in PolicyLayer and add a rule for create_work_order: allow, deny, rate-limit, or require approval. Point your MCP client at the PolicyLayer proxy URL and the rule is enforced on every call, before it reaches MCP Maximo Server. Nothing to install.

What risk level is create_work_order? +

create_work_order is a Write tool with medium risk. Write tools should be rate-limited to prevent accidental bulk modifications.

Can I rate-limit create_work_order? +

Yes. Add a rate_limit block to the create_work_order rule in your PolicyLayer policy. For example, setting max: 10 and window: 60 limits the tool to 10 calls per minute. Rate limits are tracked per agent session and reset automatically.

How do I block create_work_order completely? +

Set action: deny in the PolicyLayer policy for create_work_order. The AI agent will receive a policy violation error and cannot call the tool. You can also include a reason field to explain why the tool is blocked.

What MCP server provides create_work_order? +

create_work_order is provided by the MCP Maximo Server MCP server (nick0918964388/mcp-maximo-server). PolicyLayer sits as a proxy in front of this server to enforce policies before tool calls reach the server.