Get software end-of-life information for a specific customer. Shows which software versions are reaching end-of-life.
AI agents call get_software_eol to retrieve information from Cisco CX Cloud MCP Server without modifying anything — typically the context-gathering step in research, monitoring, and reporting workflows, before the agent takes action elsewhere.
This tool retrieves informational data about software end-of-life status for a customer. It is a passive query that does not create, modify, delete, or execute anything. The worst-case misuse scenario involves an agent gathering information about a customer's software lifecycle, which has minimal blast radius. Classified as Read with low severity.
From the tool's definition Tool name 'get_software_eol' and description 'Get software end-of-life information' indicate a read-only query operation. Verbs 'Get' and 'Shows' confirm data retrieval with no side effects.
Attacks that exploit this kind of access
Get software end-of-life information for a specific customer. Shows which software versions are reaching end-of-life. It is categorised as a Read tool in the Cisco CX Cloud MCP Server MCP Server, which means it retrieves data without modifying state.
Register the Cisco CX Cloud MCP Server MCP server in PolicyLayer and add a rule for get_software_eol: allow, deny, rate-limit, or require approval. Point your MCP client at the PolicyLayer proxy URL and the rule is enforced on every call, before it reaches Cisco CX Cloud MCP Server. Nothing to install.
get_software_eol is a Read tool with low risk. Read-only tools are generally safe to allow by default.
Yes. Add a rate_limit block to the get_software_eol rule in your PolicyLayer policy. For example, setting max: 10 and window: 60 limits the tool to 10 calls per minute. Rate limits are tracked per agent session and reset automatically.
Set action: deny in the PolicyLayer policy for get_software_eol. The AI agent will receive a policy violation error and cannot call the tool. You can also include a reason field to explain why the tool is blocked.
get_software_eol is provided by the Cisco CX Cloud MCP Server MCP server (ogbm77/cisco-cx-cloud-mcp). PolicyLayer sits as a proxy in front of this server to enforce policies before tool calls reach the server.
Every MCP server has a record like this.
Type a name, get the same breakdown: verified identity, auth posture, risk grade, capabilities, recommended policy.
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