AI agents call get_call_queues to retrieve information from Oitvoip without modifying anything — typically the context-gathering step in research, monitoring, and reporting workflows, before the agent takes action elsewhere.
This tool retrieves or queries call queue configuration data for a domain without performing any side effects, modifications, or destructive operations. It is a straightforward read operation that aligns with standard call center analytics and management queries.
From the tool's definition Tool name is 'get_call_queues' and description states 'Get call queues for a domain' - indicates data retrieval with no modification or execution of operations.
Attacks that exploit this kind of access
Get call queues for a domain. It is categorised as a Read tool in the Oitvoip MCP Server, which means it retrieves data without modifying state.
Register the Oitvoip MCP server in PolicyLayer and add a rule for get_call_queues: allow, deny, rate-limit, or require approval. Point your MCP client at the PolicyLayer proxy URL and the rule is enforced on every call, before it reaches Oitvoip. Nothing to install.
get_call_queues is a Read tool with low risk. Read-only tools are generally safe to allow by default.
Yes. Add a rate_limit block to the get_call_queues rule in your PolicyLayer policy. For example, setting max: 10 and window: 60 limits the tool to 10 calls per minute. Rate limits are tracked per agent session and reset automatically.
Set action: deny in the PolicyLayer policy for get_call_queues. The AI agent will receive a policy violation error and cannot call the tool. You can also include a reason field to explain why the tool is blocked.
get_call_queues is provided by the Oitvoip MCP server (oitapps/oitvoip-mcp-server). PolicyLayer sits as a proxy in front of this server to enforce policies before tool calls reach the server.
Every MCP server has a record like this.
Type a name, get the same breakdown: verified identity, auth posture, risk grade, capabilities, recommended policy.
Teams ship this data inside their own products. See what a licence covers →