Medium Risk

create_direct_message

Send a Direct Message (DM) to a User or a Group of Users.

How to control create_direct_message ↓

What create_direct_message does on Carbon Voice

AI agents use create_direct_message to create or update resources in Carbon Voice — usually the action step of a workflow, after the agent has gathered context. Every call changes real data in your Carbon Voice environment.

Medium Risk

Why create_direct_message needs a policy

This tool creates new messages (write operation), which is reversible through deletion. It does not execute code, delete data irreversibly, or involve financial transactions. The severity is medium rather than low because sending unsolicited or malicious messages via an agent could constitute harassment, spam, or social engineering attacks if the agent were compromised or misdirected.

From the tool's definition The tool description explicitly states 'Send a Direct Message (DM) to a User or a Group of Users.' The verb 'send' combined with the ability to compose and deliver messages to other users indicates this is a write operation that creates new data (messages) in…

Documented attack patterns abuse exactly the kind of access create_direct_message gives an agent:

How to control create_direct_message

PolicyLayer is an MCP gateway — it sits between your AI agents and Carbon Voice, and nothing reaches the server without passing your rules. This is the rule we recommend for create_direct_message:

policy.json
{
  "version": "1",
  "default": "deny",
  "tools": {
    "create_direct_message": {
      "limits": [
        {
          "counter": "create_direct_message_rate",
          "window": "minute",
          "max": 30,
          "scope": "grant"
        }
      ]
    }
  }
}

create_direct_message stays usable, but capped — an agent stuck in a loop can't make hundreds of changes a minute. Everything else on the server is denied unless you say otherwise.

  1. Create a free account and register Carbon Voice — nothing to install.
  2. Add this policy — paste it, or build it visually.
  3. Point your MCP client (Claude, Cursor, anything) at your gateway URL.
LIMIT THIS TOOL →

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Related tools and policies

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Questions about create_direct_message

What does the create_direct_message tool do? +

Send a Direct Message (DM) to a User or a Group of Users. It is categorised as a Write tool in the Carbon Voice MCP Server, which means it can create or modify data. Consider rate limits to prevent runaway writes.

How do I enforce a policy on create_direct_message? +

Register the Carbon Voice MCP server in PolicyLayer and add a rule for create_direct_message: allow, deny, rate-limit, or require approval. Point your MCP client at the PolicyLayer proxy URL and the rule is enforced on every call, before it reaches Carbon Voice. Nothing to install.

What risk level is create_direct_message? +

create_direct_message is a Write tool with medium risk. Write tools should be rate-limited to prevent accidental bulk modifications.

Can I rate-limit create_direct_message? +

Yes. Add a rate_limit block to the create_direct_message rule in your PolicyLayer policy. For example, setting max: 10 and window: 60 limits the tool to 10 calls per minute. Rate limits are tracked per agent session and reset automatically.

How do I block create_direct_message completely? +

Set action: deny in the PolicyLayer policy for create_direct_message. The AI agent will receive a policy violation error and cannot call the tool. You can also include a reason field to explain why the tool is blocked.

What MCP server provides create_direct_message? +

create_direct_message is provided by the Carbon Voice MCP server (phononx/cv-mcp-server). PolicyLayer sits as a proxy in front of this server to enforce policies before tool calls reach the server.

Enforce policy on every Carbon Voice tool call.

Start from Carbon Voice, add the rest of your stack, and see everything your agents can call. Then put policy on all of it.

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28 Carbon Voice tools catalogued and risk-classified — across an index of 43,000+ MCP servers.

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