pylon_search_contacts

Search for customer contacts by name, email, company, or phone.

Server Pylon @customer-support-success/pylon-mcp-server
Category Read
Risk class Low
Parameters 00 required

What pylon_search_contacts does on Pylon

AI agents call pylon_search_contacts to retrieve information from Pylon without modifying anything — typically the context-gathering step in research, monitoring, and reporting workflows, before the agent takes action elsewhere.

Why pylon_search_contacts needs a policy

This tool retrieves contact data based on search criteria. It has no side effects, does not modify data, and does not execute arbitrary operations. It is a straightforward read operation that fits the Read category with low severity due to minimal blast radius if misused—worst case being retrieval of contact information already available in the system.

From the tool's definition Tool name contains 'search' and description states it 'Search[es] for customer contacts by name, email, company, or phone' — these are query operations with no modification, deletion, or execution of external code.

Questions about pylon_search_contacts

What does the pylon_search_contacts tool do? +

Search for customer contacts by name, email, company, or phone. It is categorised as a Read tool in the Pylon MCP Server, which means it retrieves data without modifying state.

How do I enforce a policy on pylon_search_contacts? +

Register the Pylon MCP server in PolicyLayer and add a rule for pylon_search_contacts: allow, deny, rate-limit, or require approval. Point your MCP client at the PolicyLayer proxy URL and the rule is enforced on every call, before it reaches Pylon. Nothing to install.

What risk level is pylon_search_contacts? +

pylon_search_contacts is a Read tool with low risk. Read-only tools are generally safe to allow by default.

Can I rate-limit pylon_search_contacts? +

Yes. Add a rate_limit block to the pylon_search_contacts rule in your PolicyLayer policy. For example, setting max: 10 and window: 60 limits the tool to 10 calls per minute. Rate limits are tracked per agent session and reset automatically.

How do I block pylon_search_contacts completely? +

Set action: deny in the PolicyLayer policy for pylon_search_contacts. The AI agent will receive a policy violation error and cannot call the tool. You can also include a reason field to explain why the tool is blocked.

What MCP server provides pylon_search_contacts? +

pylon_search_contacts is provided by the Pylon MCP server (@customer-support-success/pylon-mcp-server). PolicyLayer sits as a proxy in front of this server to enforce policies before tool calls reach the server.

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