pylon_snooze_issue

Temporarily hide an issue until a future date/time for deferred follow-up.

Server Pylon @customer-support-success/pylon-mcp-server
Category Write
Risk class Medium
Parameters 00 required

What pylon_snooze_issue does on Pylon

AI agents use pylon_snooze_issue to create or update resources in Pylon — usually the action step of a workflow, after the agent has gathered context. Every call changes real data in your Pylon environment.

Why pylon_snooze_issue needs a policy

This is a Write operation because it modifies data (issue visibility state) in a reversible way. It does not read-only (no data retrieval), does not execute arbitrary code (no Execute), is not destructive (fully reversible and temporary), and does not involve financial transactions.

From the tool's definition Tool description states 'Temporarily hide an issue' which modifies the state/visibility of an existing issue in a reversible manner.

Questions about pylon_snooze_issue

What does the pylon_snooze_issue tool do? +

Temporarily hide an issue until a future date/time for deferred follow-up. It is categorised as a Write tool in the Pylon MCP Server, which means it can create or modify data. Consider rate limits to prevent runaway writes.

How do I enforce a policy on pylon_snooze_issue? +

Register the Pylon MCP server in PolicyLayer and add a rule for pylon_snooze_issue: allow, deny, rate-limit, or require approval. Point your MCP client at the PolicyLayer proxy URL and the rule is enforced on every call, before it reaches Pylon. Nothing to install.

What risk level is pylon_snooze_issue? +

pylon_snooze_issue is a Write tool with medium risk. Write tools should be rate-limited to prevent accidental bulk modifications.

Can I rate-limit pylon_snooze_issue? +

Yes. Add a rate_limit block to the pylon_snooze_issue rule in your PolicyLayer policy. For example, setting max: 10 and window: 60 limits the tool to 10 calls per minute. Rate limits are tracked per agent session and reset automatically.

How do I block pylon_snooze_issue completely? +

Set action: deny in the PolicyLayer policy for pylon_snooze_issue. The AI agent will receive a policy violation error and cannot call the tool. You can also include a reason field to explain why the tool is blocked.

What MCP server provides pylon_snooze_issue? +

pylon_snooze_issue is provided by the Pylon MCP server (@customer-support-success/pylon-mcp-server). PolicyLayer sits as a proxy in front of this server to enforce policies before tool calls reach the server.

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