get_support_case_comments
AI agents call get_support_case_comments to retrieve information from DCI MCP Server without modifying anything — typically the context-gathering step in research, monitoring, and reporting workflows, before the agent takes action elsewhere.
The tool retrieves/queries support case comments, which is a read-only operation with no side effects. No data is created, modified, deleted, or executed. The empty description lowers confidence slightly, but the name strongly indicates a retrieval operation. Severity is low because reading comments from support cases has minimal blast radius if misused by an AI agent.
From the tool's definition Tool name 'get_support_case_comments' indicates retrieval of existing comments from support cases. The verb 'get' is a read operation that retrieves data without modification.
Attacks that exploit this kind of access
get_support_case_comments. It is categorised as a Read tool in the DCI MCP Server MCP Server, which means it retrieves data without modifying state.
Register the DCI MCP Server MCP server in PolicyLayer and add a rule for get_support_case_comments: allow, deny, rate-limit, or require approval. Point your MCP client at the PolicyLayer proxy URL and the rule is enforced on every call, before it reaches DCI MCP Server. Nothing to install.
get_support_case_comments is a Read tool with low risk. Read-only tools are generally safe to allow by default.
Yes. Add a rate_limit block to the get_support_case_comments rule in your PolicyLayer policy. For example, setting max: 10 and window: 60 limits the tool to 10 calls per minute. Rate limits are tracked per agent session and reset automatically.
Set action: deny in the PolicyLayer policy for get_support_case_comments. The AI agent will receive a policy violation error and cannot call the tool. You can also include a reason field to explain why the tool is blocked.
get_support_case_comments is provided by the DCI MCP Server MCP server (redhat-community-ai-tools/dci-mcp-server). PolicyLayer sits as a proxy in front of this server to enforce policies before tool calls reach the server.
Every MCP server has a record like this.
Type a name, get the same breakdown: verified identity, auth posture, risk grade, capabilities, recommended policy.
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