Analyze VOC score trends over time. Shows how feedback priority is changing. Identifies whether issues are becoming more or less urgent.
AI agents call get_voc_trends to retrieve information from ProduckAI MCP Server without modifying anything — typically the context-gathering step in research, monitoring, and reporting workflows, before the agent takes action elsewhere.
This tool retrieves and analyzes historical trend data to provide insights. It has no side effects—it does not modify customer feedback, execute code, delete records, or trigger financial transactions. The analysis is read-only introspection over existing metrics. Severity is low because misuse poses minimal risk: an agent could generate misleading trend interpretations, but cannot corrupt data or commit resources.
From the tool's definition Tool description uses passive analytical language: 'Analyze VOC score trends', 'Shows how feedback priority is changing', 'Identifies whether issues are becoming'. No creation, modification, deletion, or execution of external operations.
Attacks that exploit this kind of access
Analyze VOC score trends over time. Shows how feedback priority is changing. Identifies whether issues are becoming more or less urgent. It is categorised as a Read tool in the ProduckAI MCP Server MCP Server, which means it retrieves data without modifying state.
Register the ProduckAI MCP Server MCP server in PolicyLayer and add a rule for get_voc_trends: allow, deny, rate-limit, or require approval. Point your MCP client at the PolicyLayer proxy URL and the rule is enforced on every call, before it reaches ProduckAI MCP Server. Nothing to install.
get_voc_trends is a Read tool with low risk. Read-only tools are generally safe to allow by default.
Yes. Add a rate_limit block to the get_voc_trends rule in your PolicyLayer policy. For example, setting max: 10 and window: 60 limits the tool to 10 calls per minute. Rate limits are tracked per agent session and reset automatically.
Set action: deny in the PolicyLayer policy for get_voc_trends. The AI agent will receive a policy violation error and cannot call the tool. You can also include a reason field to explain why the tool is blocked.
get_voc_trends is provided by the ProduckAI MCP Server MCP server (rohitsaraff33-bit/produckai-mcp-server). PolicyLayer sits as a proxy in front of this server to enforce policies before tool calls reach the server.
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