timeline_ticket

Timeline cronológica de posts e notas de um ticket.

Server MCP Officegest rubencodex86/officegest-api-v2-mcp
Category Read
Risk class Low
Parameters 00 required

What timeline_ticket does on MCP Officegest

AI agents call timeline_ticket to retrieve information from MCP Officegest without modifying anything — typically the context-gathering step in research, monitoring, and reporting workflows, before the agent takes action elsewhere.

Why timeline_ticket needs a policy

The tool retrieves a chronological list of posts and notes associated with a ticket. This is a read/query operation with no side effects. Severity is low as it only exposes ticket timeline data.

From the tool's definition Timeline cronológica de posts e notas de um ticket — retrieves chronological timeline of posts and notes for a ticket

Questions about timeline_ticket

What does the timeline_ticket tool do? +

Timeline cronológica de posts e notas de um ticket. It is categorised as a Read tool in the MCP Officegest MCP Server, which means it retrieves data without modifying state.

How do I enforce a policy on timeline_ticket? +

Register the MCP Officegest MCP server in PolicyLayer and add a rule for timeline_ticket: allow, deny, rate-limit, or require approval. Point your MCP client at the PolicyLayer proxy URL and the rule is enforced on every call, before it reaches MCP Officegest. Nothing to install.

What risk level is timeline_ticket? +

timeline_ticket is a Read tool with low risk. Read-only tools are generally safe to allow by default.

Can I rate-limit timeline_ticket? +

Yes. Add a rate_limit block to the timeline_ticket rule in your PolicyLayer policy. For example, setting max: 10 and window: 60 limits the tool to 10 calls per minute. Rate limits are tracked per agent session and reset automatically.

How do I block timeline_ticket completely? +

Set action: deny in the PolicyLayer policy for timeline_ticket. The AI agent will receive a policy violation error and cannot call the tool. You can also include a reason field to explain why the tool is blocked.

What MCP server provides timeline_ticket? +

timeline_ticket is provided by the MCP Officegest MCP server (rubencodex86/officegest-api-v2-mcp). PolicyLayer sits as a proxy in front of this server to enforce policies before tool calls reach the server.

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