create_knowledge_base_article · RunWhen Platform MCP

WHAT IT DOES

What create_knowledge_base_article does on RunWhen Platform MCP

AI agents use create_knowledge_base_article to create or update resources in RunWhen Platform MCP — usually the action step of a workflow, after the agent has gathered context. Every call changes real data in your RunWhen Platform MCP environment.

WHY IT NEEDS A POLICY

Why create_knowledge_base_article needs a policy

The 'create' verb indicates a reversible write operation that adds data to a knowledge base. This is classified as Write rather than Read (retrieval only) or Destructive (irreversible deletion). Severity is medium because misuse could pollute the knowledge base with incorrect information, but the operation is reversible and doesn't affect critical system operations or financial transactions.

From the tool's definition Tool name is 'create_knowledge_base_article' which performs a creation operation. The description is empty, providing no additional detail on constraints or side effects.

Attacks that exploit this kind of access

Recommended rule Ready

Verdict

create_knowledge_base_article Rate-limited

create_knowledge_base_article stays usable, but capped — an agent stuck in a loop can't make hundreds of changes a minute. Everything else on the server is denied unless you say otherwise.

View as policy code

policy.json

{
  "version": "1",
  "default": "deny",
  "tools": {
    "create_knowledge_base_article": {
      "limits": [
        {
          "counter": "create_knowledge_base_article_rate",
          "window": "minute",
          "max": 30,
          "scope": "grant"
        }
      ]
    }
  }
}

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PolicyLayer is an MCP gateway: every tool call is checked against your rule before it reaches RunWhen Platform MCP, so you can run agents against it safely.

FAQ

Questions about create_knowledge_base_article

What does the create_knowledge_base_article tool do? +

create_knowledge_base_article. It is categorised as a Write tool in the RunWhen Platform MCP MCP Server, which means it can create or modify data. Consider rate limits to prevent runaway writes.

How do I enforce a policy on create_knowledge_base_article? +

Register the RunWhen Platform MCP server in PolicyLayer and add a rule for create_knowledge_base_article: allow, deny, rate-limit, or require approval. Point your MCP client at the PolicyLayer proxy URL and the rule is enforced on every call, before it reaches RunWhen Platform MCP. Nothing to install.

What risk level is create_knowledge_base_article? +

create_knowledge_base_article is a Write tool with medium risk. Write tools should be rate-limited to prevent accidental bulk modifications.

Can I rate-limit create_knowledge_base_article? +

Yes. Add a rate_limit block to the create_knowledge_base_article rule in your PolicyLayer policy. For example, setting max: 10 and window: 60 limits the tool to 10 calls per minute. Rate limits are tracked per agent session and reset automatically.

How do I block create_knowledge_base_article completely? +

Set action: deny in the PolicyLayer policy for create_knowledge_base_article. The AI agent will receive a policy violation error and cannot call the tool. You can also include a reason field to explain why the tool is blocked.

What MCP server provides create_knowledge_base_article? +

create_knowledge_base_article is provided by the RunWhen Platform MCP server (runwhen-contrib/runwhen-platform-mcp). PolicyLayer sits as a proxy in front of this server to enforce policies before tool calls reach the server.