update_knowledge_base_article · RunWhen Platform MCP

WHAT IT DOES

What update_knowledge_base_article does on RunWhen Platform MCP

AI agents use update_knowledge_base_article to create or update resources in RunWhen Platform MCP — usually the action step of a workflow, after the agent has gathered context. Every call changes real data in your RunWhen Platform MCP environment.

WHY IT NEEDS A POLICY

Why update_knowledge_base_article needs a policy

This tool creates or modifies data (knowledge base articles) in a reversible manner, which fits the Write category. Severity is medium because unauthorized updates to knowledge base articles could spread misinformation or degrade documentation quality, but the effect is reversible and doesn't pose financial or destructive risks.

From the tool's definition Tool name 'update_knowledge_base_article' indicates modification of existing knowledge base content. The 'update' verb clearly shows a write/modify operation that is reversible.

Attacks that exploit this kind of access

Recommended rule Ready

Verdict

update_knowledge_base_article Rate-limited

update_knowledge_base_article stays usable, but capped — an agent stuck in a loop can't make hundreds of changes a minute. Everything else on the server is denied unless you say otherwise.

View as policy code

policy.json

{
  "version": "1",
  "default": "deny",
  "tools": {
    "update_knowledge_base_article": {
      "limits": [
        {
          "counter": "update_knowledge_base_article_rate",
          "window": "minute",
          "max": 30,
          "scope": "grant"
        }
      ]
    }
  }
}

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Instant setup, no code required.

PolicyLayer is an MCP gateway: every tool call is checked against your rule before it reaches RunWhen Platform MCP, so you can run agents against it safely.

FAQ

Questions about update_knowledge_base_article

What does the update_knowledge_base_article tool do? +

update_knowledge_base_article. It is categorised as a Write tool in the RunWhen Platform MCP MCP Server, which means it can create or modify data. Consider rate limits to prevent runaway writes.

How do I enforce a policy on update_knowledge_base_article? +

Register the RunWhen Platform MCP server in PolicyLayer and add a rule for update_knowledge_base_article: allow, deny, rate-limit, or require approval. Point your MCP client at the PolicyLayer proxy URL and the rule is enforced on every call, before it reaches RunWhen Platform MCP. Nothing to install.

What risk level is update_knowledge_base_article? +

update_knowledge_base_article is a Write tool with medium risk. Write tools should be rate-limited to prevent accidental bulk modifications.

Can I rate-limit update_knowledge_base_article? +

Yes. Add a rate_limit block to the update_knowledge_base_article rule in your PolicyLayer policy. For example, setting max: 10 and window: 60 limits the tool to 10 calls per minute. Rate limits are tracked per agent session and reset automatically.

How do I block update_knowledge_base_article completely? +

Set action: deny in the PolicyLayer policy for update_knowledge_base_article. The AI agent will receive a policy violation error and cannot call the tool. You can also include a reason field to explain why the tool is blocked.

What MCP server provides update_knowledge_base_article? +

update_knowledge_base_article is provided by the RunWhen Platform MCP server (runwhen-contrib/runwhen-platform-mcp). PolicyLayer sits as a proxy in front of this server to enforce policies before tool calls reach the server.