sf_update_contact

Update one or more fields on an existing Salesforce Contact record. Pass the 18-character Contact ID and a fields object with any standard or custom field API names. Returns the updated record on success.

Server Salesforce Marketing salesforce-marketing-mcp
Category Write
Risk class Medium
Parameters 22 required

What sf_update_contact does on Salesforce Marketing

AI agents use sf_update_contact to create or update resources in Salesforce Marketing — usually the action step of a workflow, after the agent has gathered context. Every call changes real data in your Salesforce Marketing environment.

ParameterTypeRequiredDescription
id string Yes Salesforce Contact ID
fields object Yes Fields to update

Parameters from the server's own tool schema.

Why sf_update_contact needs a policy

This tool creates or modifies data reversibly—it updates existing contact records by changing field values. While the changes persist in Salesforce, they are reversible (fields can be changed again or restored). This is characteristic of Write operations.

From the tool's definition Tool description explicitly states 'Update one or more fields on an existing Salesforce Contact record' and 'Returns the updated record on success.' The verb 'Update' and the ability to modify fields reversibly indicate a write operation.

Questions about sf_update_contact

What does the sf_update_contact tool do? +

Update one or more fields on an existing Salesforce Contact record. Pass the 18-character Contact ID and a fields object with any standard or custom field API names. Returns the updated record on success. It is categorised as a Write tool in the Salesforce Marketing MCP Server, which means it can create or modify data. Consider rate limits to prevent runaway writes.

What parameters does sf_update_contact accept? +

sf_update_contact accepts 2 parameters: id, fields. Required: id, fields. The full parameter table on this page comes from the server's own tool schema.

How do I enforce a policy on sf_update_contact? +

Register the Salesforce Marketing MCP server in PolicyLayer and add a rule for sf_update_contact: allow, deny, rate-limit, or require approval. Point your MCP client at the PolicyLayer proxy URL and the rule is enforced on every call, before it reaches Salesforce Marketing. Nothing to install.

What risk level is sf_update_contact? +

sf_update_contact is a Write tool with medium risk. Write tools should be rate-limited to prevent accidental bulk modifications.

Can I rate-limit sf_update_contact? +

Yes. Add a rate_limit block to the sf_update_contact rule in your PolicyLayer policy. For example, setting max: 10 and window: 60 limits the tool to 10 calls per minute. Rate limits are tracked per agent session and reset automatically.

How do I block sf_update_contact completely? +

Set action: deny in the PolicyLayer policy for sf_update_contact. The AI agent will receive a policy violation error and cannot call the tool. You can also include a reason field to explain why the tool is blocked.

What MCP server provides sf_update_contact? +

sf_update_contact is provided by the Salesforce Marketing MCP server (salesforce-marketing-mcp). PolicyLayer sits as a proxy in front of this server to enforce policies before tool calls reach the server.

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