Read-only lookup for Movidesk ticket attachments and inline comment images, with metadata, hashes, and tokenless download URLs. Rate limit: use one call at a time.
AI agents call get_ticket_attachments to retrieve information from Mcp Movidesk without modifying anything — typically the context-gathering step in research, monitoring, and reporting workflows, before the agent takes action elsewhere.
This tool retrieves and queries attachment metadata and download URLs from Movidesk tickets without modifying or deleting any data. It is purely informational in nature, consistent with the server's stated purpose as a 'read-only MCP server'. The rate limit advisory indicates it is a simple lookup operation. No destructive, financial, or code execution capabilities are present.
From the tool's definition Tool description explicitly states 'Read-only lookup' for 'ticket attachments and inline comment images' with 'metadata, hashes, and download URLs'. No modification, deletion, or execution capabilities mentioned.
Attacks that exploit this kind of access
Read-only lookup for Movidesk ticket attachments and inline comment images, with metadata, hashes, and tokenless download URLs. Rate limit: use one call at a time. It is categorised as a Read tool in the Mcp Movidesk MCP Server, which means it retrieves data without modifying state.
Register the Mcp Movidesk MCP server in PolicyLayer and add a rule for get_ticket_attachments: allow, deny, rate-limit, or require approval. Point your MCP client at the PolicyLayer proxy URL and the rule is enforced on every call, before it reaches Mcp Movidesk. Nothing to install.
get_ticket_attachments is a Read tool with low risk. Read-only tools are generally safe to allow by default.
Yes. Add a rate_limit block to the get_ticket_attachments rule in your PolicyLayer policy. For example, setting max: 10 and window: 60 limits the tool to 10 calls per minute. Rate limits are tracked per agent session and reset automatically.
Set action: deny in the PolicyLayer policy for get_ticket_attachments. The AI agent will receive a policy violation error and cannot call the tool. You can also include a reason field to explain why the tool is blocked.
get_ticket_attachments is provided by the Mcp Movidesk MCP server (sandroscheuermann/mcp-movidesk). PolicyLayer sits as a proxy in front of this server to enforce policies before tool calls reach the server.
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