get_ticket_inline_image

Read-only download for a Movidesk inline comment image by storage hash. Uses the server-side Movidesk token and returns image content without exposing the token. Rate limit: use one call at a time.

Server Mcp Movidesk sandroscheuermann/mcp-movidesk
Category Read
Risk class Low
Parameters 00 required

What get_ticket_inline_image does on Mcp Movidesk

AI agents call get_ticket_inline_image to retrieve information from Mcp Movidesk without modifying anything — typically the context-gathering step in research, monitoring, and reporting workflows, before the agent takes action elsewhere.

Why get_ticket_inline_image needs a policy

This tool only retrieves and downloads existing image data from Movidesk tickets. It has no side effects, creates no data, executes no code, and performs no destructive or financial operations. The 'read-only' designation in both the server and tool descriptions confirms it belongs in the Read category. Severity is low because downloading images poses minimal risk to system integrity.

From the tool's definition Tool description explicitly states 'Read-only download' and server is described as 'Read-only MCP server for querying Movidesk tickets'. The tool retrieves image content by hash without modifying data.

Questions about get_ticket_inline_image

What does the get_ticket_inline_image tool do? +

Read-only download for a Movidesk inline comment image by storage hash. Uses the server-side Movidesk token and returns image content without exposing the token. Rate limit: use one call at a time. It is categorised as a Read tool in the Mcp Movidesk MCP Server, which means it retrieves data without modifying state.

How do I enforce a policy on get_ticket_inline_image? +

Register the Mcp Movidesk MCP server in PolicyLayer and add a rule for get_ticket_inline_image: allow, deny, rate-limit, or require approval. Point your MCP client at the PolicyLayer proxy URL and the rule is enforced on every call, before it reaches Mcp Movidesk. Nothing to install.

What risk level is get_ticket_inline_image? +

get_ticket_inline_image is a Read tool with low risk. Read-only tools are generally safe to allow by default.

Can I rate-limit get_ticket_inline_image? +

Yes. Add a rate_limit block to the get_ticket_inline_image rule in your PolicyLayer policy. For example, setting max: 10 and window: 60 limits the tool to 10 calls per minute. Rate limits are tracked per agent session and reset automatically.

How do I block get_ticket_inline_image completely? +

Set action: deny in the PolicyLayer policy for get_ticket_inline_image. The AI agent will receive a policy violation error and cannot call the tool. You can also include a reason field to explain why the tool is blocked.

What MCP server provides get_ticket_inline_image? +

get_ticket_inline_image is provided by the Mcp Movidesk MCP server (sandroscheuermann/mcp-movidesk). PolicyLayer sits as a proxy in front of this server to enforce policies before tool calls reach the server.

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