move_catalog_items · ServiceNow MCP Server MCP

WHAT IT DOES

What move_catalog_items does on ServiceNow MCP Server

AI agents use move_catalog_items to create or update resources in ServiceNow MCP Server — usually the action step of a workflow, after the agent has gathered context. Every call changes real data in your ServiceNow MCP Server environment.

WHY IT NEEDS A POLICY

Why move_catalog_items needs a policy

Moving catalog items between categories is a reversible modification operation. It changes metadata associations but does not delete data, execute arbitrary code, or trigger financial transactions. The operation can be undone by moving items back to their original categories.

From the tool's definition Tool name 'move_catalog_items' and description 'Move catalog items between categories in ServiceNow' indicate modification of item properties (category assignment) without deletion or irreversible data loss.

Attacks that exploit this kind of access

Recommended rule Ready

Verdict

move_catalog_items Rate-limited

move_catalog_items stays usable, but capped — an agent stuck in a loop can't make hundreds of changes a minute. Everything else on the server is denied unless you say otherwise.

View as policy code

policy.json

{
  "version": "1",
  "default": "deny",
  "tools": {
    "move_catalog_items": {
      "limits": [
        {
          "counter": "move_catalog_items_rate",
          "window": "minute",
          "max": 30,
          "scope": "grant"
        }
      ]
    }
  }
}

LIMIT THIS TOOL →

Instant setup, no code required.

PolicyLayer is an MCP gateway: every tool call is checked against your rule before it reaches ServiceNow MCP Server, so you can run agents against it safely.

FAQ

Questions about move_catalog_items

What does the move_catalog_items tool do? +

Move catalog items between categories in ServiceNow. It is categorised as a Write tool in the ServiceNow MCP Server MCP Server, which means it can create or modify data. Consider rate limits to prevent runaway writes.

How do I enforce a policy on move_catalog_items? +

Register the ServiceNow MCP Server MCP server in PolicyLayer and add a rule for move_catalog_items: allow, deny, rate-limit, or require approval. Point your MCP client at the PolicyLayer proxy URL and the rule is enforced on every call, before it reaches ServiceNow MCP Server. Nothing to install.

What risk level is move_catalog_items? +

move_catalog_items is a Write tool with medium risk. Write tools should be rate-limited to prevent accidental bulk modifications.

Can I rate-limit move_catalog_items? +

Yes. Add a rate_limit block to the move_catalog_items rule in your PolicyLayer policy. For example, setting max: 10 and window: 60 limits the tool to 10 calls per minute. Rate limits are tracked per agent session and reset automatically.

How do I block move_catalog_items completely? +

Set action: deny in the PolicyLayer policy for move_catalog_items. The AI agent will receive a policy violation error and cannot call the tool. You can also include a reason field to explain why the tool is blocked.

What MCP server provides move_catalog_items? +

move_catalog_items is provided by the ServiceNow MCP Server MCP server (shameerampcome/servicenow-mcp). PolicyLayer sits as a proxy in front of this server to enforce policies before tool calls reach the server.