VOCチケット（お客様の声）一覧を取得します
AI agents call list_voc_tickets to retrieve information from hokan MCP Server without modifying anything — typically the context-gathering step in research, monitoring, and reporting workflows, before the agent takes action elsewhere.
This tool retrieves or queries existing customer feedback tickets from the CRM system with no side effects, modifications, or deletions. It is a straightforward data retrieval operation consistent with the Read category.
From the tool's definition Tool name 'list_voc_tickets' and description '一覧を取得します' (retrieve/get list) indicate a query operation that retrieves VOC (Voice of Customer) tickets without modification.
Attacks that exploit this kind of access
VOCチケット（お客様の声）一覧を取得します. It is categorised as a Read tool in the hokan MCP Server MCP Server, which means it retrieves data without modifying state.
Register the hokan MCP Server MCP server in PolicyLayer and add a rule for list_voc_tickets: allow, deny, rate-limit, or require approval. Point your MCP client at the PolicyLayer proxy URL and the rule is enforced on every call, before it reaches hokan MCP Server. Nothing to install.
list_voc_tickets is a Read tool with low risk. Read-only tools are generally safe to allow by default.
Yes. Add a rate_limit block to the list_voc_tickets rule in your PolicyLayer policy. For example, setting max: 10 and window: 60 limits the tool to 10 calls per minute. Rate limits are tracked per agent session and reset automatically.
Set action: deny in the PolicyLayer policy for list_voc_tickets. The AI agent will receive a policy violation error and cannot call the tool. You can also include a reason field to explain why the tool is blocked.
list_voc_tickets is provided by the hokan MCP Server MCP server (shinonft/hokan-mcp). PolicyLayer sits as a proxy in front of this server to enforce policies before tool calls reach the server.
Every MCP server has a record like this.
Type a name, get the same breakdown: verified identity, auth posture, risk grade, capabilities, recommended policy.
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