docs_get_site

Get a specific Docs site by ID

Server MCP Help Scout solveitsimply/mcp-helpscout
Category Read
Risk class Low
Parameters 00 required

What docs_get_site does on MCP Help Scout

AI agents call docs_get_site to retrieve information from MCP Help Scout without modifying anything — typically the context-gathering step in research, monitoring, and reporting workflows, before the agent takes action elsewhere.

Why docs_get_site needs a policy

This tool retrieves information about a specific documentation site by its identifier. The verb 'Get' and the absence of any language indicating modification, deletion, or execution of external operations clearly indicate this is a Read operation. There are no side effects—only data retrieval. Severity is low because accessing site metadata poses minimal risk.

From the tool's definition Tool name 'docs_get_site' with description 'Get a specific Docs site by ID' indicates a retrieval operation with no modification or side effects.

Questions about docs_get_site

What does the docs_get_site tool do? +

Get a specific Docs site by ID. It is categorised as a Read tool in the MCP Help Scout MCP Server, which means it retrieves data without modifying state.

How do I enforce a policy on docs_get_site? +

Register the MCP Help Scout MCP server in PolicyLayer and add a rule for docs_get_site: allow, deny, rate-limit, or require approval. Point your MCP client at the PolicyLayer proxy URL and the rule is enforced on every call, before it reaches MCP Help Scout. Nothing to install.

What risk level is docs_get_site? +

docs_get_site is a Read tool with low risk. Read-only tools are generally safe to allow by default.

Can I rate-limit docs_get_site? +

Yes. Add a rate_limit block to the docs_get_site rule in your PolicyLayer policy. For example, setting max: 10 and window: 60 limits the tool to 10 calls per minute. Rate limits are tracked per agent session and reset automatically.

How do I block docs_get_site completely? +

Set action: deny in the PolicyLayer policy for docs_get_site. The AI agent will receive a policy violation error and cannot call the tool. You can also include a reason field to explain why the tool is blocked.

What MCP server provides docs_get_site? +

docs_get_site is provided by the MCP Help Scout MCP server (solveitsimply/mcp-helpscout). PolicyLayer sits as a proxy in front of this server to enforce policies before tool calls reach the server.

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