docs_list_related_articles

List articles related to a specific Docs article

Server MCP Help Scout solveitsimply/mcp-helpscout
Category Read
Risk class Low
Parameters 00 required

What docs_list_related_articles does on MCP Help Scout

AI agents call docs_list_related_articles to retrieve information from MCP Help Scout without modifying anything — typically the context-gathering step in research, monitoring, and reporting workflows, before the agent takes action elsewhere.

Why docs_list_related_articles needs a policy

This tool performs a read-only operation that retrieves related article information from the Help Scout Docs knowledge base. It has no side effects—it neither creates, modifies, deletes, nor executes external operations. The blast radius of misuse is minimal; returning incorrect or unrelated articles would only impact information discovery, not data integrity or availability.

From the tool's definition Tool name 'docs_list_related_articles' and description 'List articles related to a specific Docs article' indicate a query/retrieval operation with no modification or deletion of data.

Questions about docs_list_related_articles

What does the docs_list_related_articles tool do? +

List articles related to a specific Docs article. It is categorised as a Read tool in the MCP Help Scout MCP Server, which means it retrieves data without modifying state.

How do I enforce a policy on docs_list_related_articles? +

Register the MCP Help Scout MCP server in PolicyLayer and add a rule for docs_list_related_articles: allow, deny, rate-limit, or require approval. Point your MCP client at the PolicyLayer proxy URL and the rule is enforced on every call, before it reaches MCP Help Scout. Nothing to install.

What risk level is docs_list_related_articles? +

docs_list_related_articles is a Read tool with low risk. Read-only tools are generally safe to allow by default.

Can I rate-limit docs_list_related_articles? +

Yes. Add a rate_limit block to the docs_list_related_articles rule in your PolicyLayer policy. For example, setting max: 10 and window: 60 limits the tool to 10 calls per minute. Rate limits are tracked per agent session and reset automatically.

How do I block docs_list_related_articles completely? +

Set action: deny in the PolicyLayer policy for docs_list_related_articles. The AI agent will receive a policy violation error and cannot call the tool. You can also include a reason field to explain why the tool is blocked.

What MCP server provides docs_list_related_articles? +

docs_list_related_articles is provided by the MCP Help Scout MCP server (solveitsimply/mcp-helpscout). PolicyLayer sits as a proxy in front of this server to enforce policies before tool calls reach the server.

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