docs_list_sites

List all Docs sites in Help Scout

Server MCP Help Scout solveitsimply/mcp-helpscout
Category Read
Risk class Low
Parameters 00 required

What docs_list_sites does on MCP Help Scout

AI agents call docs_list_sites to retrieve information from MCP Help Scout without modifying anything — typically the context-gathering step in research, monitoring, and reporting workflows, before the agent takes action elsewhere.

Why docs_list_sites needs a policy

This tool queries and returns a list of existing documentation sites. It performs a read-only operation with no side effects, no data modification, no code execution, and no destructive capability. The blast radius if misused is minimal—an agent could at most enumerate sites to understand the knowledge base structure.

From the tool's definition Tool name is 'docs_list_sites' and description states it 'List all Docs sites in Help Scout' — a retrieval operation with no modification or execution.

Questions about docs_list_sites

What does the docs_list_sites tool do? +

List all Docs sites in Help Scout. It is categorised as a Read tool in the MCP Help Scout MCP Server, which means it retrieves data without modifying state.

How do I enforce a policy on docs_list_sites? +

Register the MCP Help Scout MCP server in PolicyLayer and add a rule for docs_list_sites: allow, deny, rate-limit, or require approval. Point your MCP client at the PolicyLayer proxy URL and the rule is enforced on every call, before it reaches MCP Help Scout. Nothing to install.

What risk level is docs_list_sites? +

docs_list_sites is a Read tool with low risk. Read-only tools are generally safe to allow by default.

Can I rate-limit docs_list_sites? +

Yes. Add a rate_limit block to the docs_list_sites rule in your PolicyLayer policy. For example, setting max: 10 and window: 60 limits the tool to 10 calls per minute. Rate limits are tracked per agent session and reset automatically.

How do I block docs_list_sites completely? +

Set action: deny in the PolicyLayer policy for docs_list_sites. The AI agent will receive a policy violation error and cannot call the tool. You can also include a reason field to explain why the tool is blocked.

What MCP server provides docs_list_sites? +

docs_list_sites is provided by the MCP Help Scout MCP server (solveitsimply/mcp-helpscout). PolicyLayer sits as a proxy in front of this server to enforce policies before tool calls reach the server.

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